Kitchen Office Assistant Manager

Four Seasons Hotels and Resorts; Surfside (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discount for stays at Four Se

Dry cleaning for employee uniforms

Complimentary employee meals

Complimentary parking

Training and development opportunities

Job summary

Four Seasons Hotels and Resorts in Surfside, FL is seeking a Kitchen Administrator / Office Manager to support the culinary department’s daily operations with administrative coordination, payroll accuracy, and purchasing control. You will liaise between kitchen and front-of-house, monitor food cost performance, and maintain records to ensure compliance with training and food safety standards.

This role requires 2–3 years in hospitality administration, purchasing, or culinary operations, with

Qualifications

• Minimum 2–3 years’ experience in hospitality administration, purchasing, or culinary operations.
• Strong knowledge of BirchStreet, Excel, and financial cost tracking.
• Excellent communication and organizational skills with attention to detail.
• Proven ability to multitask and collaborate across departments.
• Knowledge of food safety protocols and basic culinary terminology a plus.
• Professional, discreet, and highly organized; able to manage confidential payroll and personnel data.

Responsibilities

• Manage bi-weekly payroll submissions for all kitchen colleagues.
• Track labor reports, scheduling variances, and overtime to support cost control.
• Maintain accurate employee rosters, contact lists, and administrative records.
• Oversee food purchasing orders through BirchStreet and ensure budget compliance.
• Reconcile invoices and support month-end food cost reporting.
• Collaborate with the Food Buy program to track supplier performance and variances.
• Communicate between Kitchen and FOH for service flow and menu updates.
• Support allergy control systems and document guest allergy information.
• Review weekly food cost performance with culinary leadership.
• Ensure purchasing, receiving, and inventory tasks align with policy.
• Assist audits and maintain organized culinary administrative files.

Skills

Excellent communication

Organizational skills

Multitasking

Collaboration across departments

Attention to detail

Tools

BirchStreet

Excel

Cost tracking

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.

About the role:

The Kitchen Administrator / Office Manager plays a key role in supporting the culinary department’s daily operations through administrative coordination, cost control, and interdepartmental communication. This role ensures accuracy in payroll and purchasing, maintains compliance with training and food safety standards, and serves as a liaison between the kitchen, front-of-house, and key support departments to ensure seamless execution and financial efficiency.

What you will do:

• Manage bi-weekly payroll submissionsfor all kitchen colleagues, ensuring accuracy and timely approvals.

• Track labor reports, scheduling variances, and overtime to support cost control. Presence at labour meetings

• Maintain accurate employee rosters, contact lists, and administrative records.

• Oversee food purchasing orders (POs)through BirchStreetto ensure compliance with budgeted costs and approved suppliers.

• Reconcile invoices and support month-end food cost reporting in coordination with the Executive Chef and Purchasing.

• Collaborate with the Food Buy programto track supplier performance, rebates, and price variances.

• Act as liaison between Kitchen and FOH teams, supporting smooth communication for service flow, pickup charts, and menu updates.

• Support the management of allergy control systems, ensuring accurate guest allergy information is communicated and documented.

• Support the culinary leadership team in reviewing weekly food cost performance and identifying variances.

• Ensure all administrative tasks related to purchasing, receiving, and inventory are aligned with company policy.

• Provide support during audits and help maintain accurate file organization for all culinary administrative document.

What you bring:

• Minimum 2–3 years’ experience in hospitality administration, purchasing, or culinary operations.

• Strong knowledge of BirchStreet, Excel, and financial cost trackingpreferred.

• Excellent communication and organizational skills with attention to detail.

• Proven ability to multitask and collaborate across departments.

• Knowledge of food safety protocols and basic culinary terminology a plus.

• Professional, discreet, and highly organized; able to manage confidential payroll and personnel data.

What we offer:

• Excellent Training and Development opportunities

• Employee Discount for stays at any Four Seasons worldwide

• Complimentary Dry Cleaning for Employee Uniforms

• Complimentary Employee Meals

• Complimentary Parking

Schedule & Hours:

• Full Time (early mornings, days, evenings, weekends and holidays.)

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Four Seasons is an Equal Opportunity, Assertive Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal