kitchen Night Leadership

Chick-fil-A | Streetsboro, OH; Streetsboro (OH); On-site; USD 52,000 - 68,000; Full time

Job summary

Chick-fil-A Streetsboro is seeking a dynamic Leader to coach and develop teams, drive operational excellence, and foster a culture rooted in service, teamwork, and continuous improvement.

You will lead by example, communicate effectively, and make sound, data-driven decisions to improve restaurant performance while upholding food safety, hospitality, and brand standards. This role offers the chance to influence people and the community.

Qualifications

• Experience leading a team in a fast-paced service environment.
• Strong communication and people development skills.
• Commitment to food safety, quality, and hospitality standards.
• Ability to analyze data to improve restaurant performance.

Responsibilities

• Coach and develop team members to deliver excellent guest experiences.
• Drive operational excellence and consistency in service.
• Make sound, timely decisions in daily operations.
• Foster accountability and a culture of service and teamwork.
• Lead by example to inspire future leaders.

Skills

Leadership

Coaching

Communication

Problem solving

Data-driven decisions

Food safety knowledge

Job description

As a Leader at Chick-fil-A, you will play a vital role in creating a remarkable experience for both guests and team members. Leaders are responsible for coaching and developing others, driving operational excellence, and cultivating a culture rooted in service, teamwork, and continuous improvement.

This position requires individuals who lead by example, communicate effectively, and thrive in a fast-paced environment. Leaders are expected to make sound decisions, solve problems proactively, and maintain high standards of food safety, quality, hospitality, and operational execution.

Beyond daily operations, Leaders are responsible for developing future leaders, creating accountability, improving restaurant performance through data-driven decision-making, and ensuring every guest interaction reflects the Chick-fil-A commitment to care and excellence. Successful candidates demonstrate humility, initiative, integrity, and a passion for serving others while inspiring those around them to achieve their best.

This is more than a management position—it is an opportunity to influence people, strengthen the culture, and help build a restaurant that positively impacts its guests, team members, and the surrounding community.