Kitchen Manager

Dobbies Garden Centres Ltd; Wallington (NJ); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate Kitchen Manager to lead their restaurant team. This role is pivotal in delivering exceptional customer experiences through tasty food and high operational standards. You will inspire and develop your team, ensuring compliance with health and safety regulations while driving commercial success. With a commitment to creating a fun and productive environment, you will play a key role in fostering a culture of excellence and teamwork. If you are ready to take on a rewarding challenge in a vibrant setting, this opportunity is perfect for you.

Benefits

Generous annual leave entitlement

50% off in Restaurants

25% off in Garden Centre

10% off in food halls

Access to Wagestream

Confidential support via Retail Trust

Access to Dobbies Academy

Thriving team culture

Qualifications

• Experience in food service and management is essential.
• Ability to coach and train teams for excellent customer service.

Responsibilities

• Lead the kitchen team to ensure efficient service and compliance.
• Maintain high standards of food hygiene and customer service.

Skills

Food Service Management

Budget Management

Coaching and Training

Customer Experience

Adaptability

Education

Experience in Food Service

Management Experience

Job description

Our Kitchen Managers play an essential role in delivering an exceptional customer experience across our restaurants - delivering tasty food, ensuring food hygiene, maintaining high operational standards and smashing commercial targets.

Responsibilities

• Leading the kitchen team, ensuring strong levels of service that are efficient, withing budget and compliant
• Ensuring that our customers are presented with their meals to a high standard and on time
• Maintaining a fully compliant kitchen with all statutory requirements of health & safety and food hygiene
• Sparking your team's passion for delivering the best food service and customer experience
• Creating a fun and productive environment for everyone to enjoy the day-to-day operations whilst thinking ahead to ensure all your team have a development journey with Dobbies

Who we are looking for

• Experience in food service, alongside management experience
• Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working
• Adaptability to identify training needs. You'll be effectively coaching and training all levels ensuring our teams are delivering an excellent customer experience and safe store environment
• You'll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements
• Positivity managing change. You'll lead the team through each season with care and motivation to deliver the best
• Can demonstrate our values at all times - we're on team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers.

What we offer

• Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
• Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
• Access to Wagestream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
• Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
• Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
• Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers

About us

At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.

Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products,concession partners and services. We champion garden living all-year-round.

Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.

We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for.

We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.