Kitchen Director — High-Volume Ops & Leadership

Xanterra Travel Collection; Grand Canyon Village (AZ); On-site; USD 4,700 - 48,000; Full time

Benefits offered by this job

On-site meals

Free laundry facility

Wi-Fi available

Employee housing assistance

Meal discounts

Job summary

Xanterra Travel Collection is seeking an experienced kitchen leader at Maswik to oversee daily food production, uphold quality and safety standards, and manage scheduling and staffing in a high-volume setting at Grand Canyon Village.

The role requires strong supervisory skills, staff training, and collaboration with culinary leadership to maintain menus, inventory, and cost controls while ensuring exceptional guest experiences in a fast-paced national park environment.

Qualifications

• Three years supervisory or lead cook experience in a high-volume ala carte dining or institutional establishment with progressive cooking/menu development.
• Ability to train kitchen positions in all areas of operation, from ala carte preparation/presentation to batch cooking to entry level kitchen positions; with a goal of advancing staff within the kitchen.
• Proven written and verbal communication skills particularly in regard to training employees, NPS Concessions and Public Health compliance.

Responsibilities

• Apply thorough knowledge of food preparations, including organization of daily features and menu production for Food Court, Mobile Food Service Vehicles, Pizza Pub, and Banquet Operations with the focus of maintaining food quality, spec consistency and plate presentation.
• Ordering, rotation, storage and inventory of all food products, with the goal of cross utilization of all products and waste, theft and spoilage.
• Make recommendations for Unit Kitchen and Mobile Food Service Vehicles capital expenditures annually.
• Utilize and maintain the program for all kitchen positions.
• Communicate openly with the Director of Culinary Services and the Maswik Unit Manager on menus, specials, and banquets for kitchen staff.
• Keep all recipes up to date in Xanterra Recipe system, update order guides, and inventory sheets in shelf to sheet order. Keep all shelf labels up to date
• Responsible for assuming Unit Manager and Floor Supervisor duties as necessary.
• Conduct annual reviews of all hourly personnel and counsel with Director of Culinary Services on annual reviews for Assistant Kitchen Managers.
• Administer corrective action as necessary and counsel with Culinary Director and Human Resources on corrective action for all employees.
• Keep Attendance Tracker up to date, track any performance issues on Tracker
• Approve and forward to Director of Culinary all recommended promotions of unit kitchen personnel. Ensuring they are properly trained to Cook III, II, and I standards.
• Enforce Serve-Safe and HACCP food sanitation program for entire Unit including Mobile Food Service.
• Enforce all Xanterra South Rim, LLC Human Resources policy standards
• Enforce all Department standards including uniform, hygiene, and Food Safety.
• Maintain and review shift log on daily basis, and pertinent information on Daily Recap Reports
• Oversee the scheduling of all unit kitchen and Mobile Food Service personnel, keeping in mind business levels, labor budget, projections and staffing levels.
• Keep an open line of communication with Unit Manager and all back of the house staff to ensure food preparations levels are communicated and followed.
• Ensure that all maintenance requests are reported promptly and follow-up on requests.
• Ensure compliance of all assigned staff to procedures such as the wearing of personal protective equipment and SDS location. Work with Executive Steward to schedule deep cleaning projects.
• Work with sustainability, Safety and Rish on inspections and develop action plan on needed changes.
• Project a commitment to Xanterra South Rim LLC, environmental policies.
• Responsible for correcting all National Park Service Concessions discrepancies within the assigned abatement period.
• Responsible for creating and maintaining a positive working relationship with NPS Public Health Division and acting with vigilance in any areas of Public Health concern.
• Other duties as assigned.

Skills

Supervisory Experience

Staff Training

Menu Development

Food Safety

Communication Skills

Inventory Management

Tools

Word

Excel

Cloud Suite Inventory

Job description

Xanterra Travel Collection is seeking an experienced kitchen leader at Maswik to oversee daily food production, uphold quality and safety standards, and manage scheduling and staffing in a high-volume setting at Grand Canyon Village.

The role requires strong supervisory skills, staff training, and collaboration with culinary leadership to maintain menus, inventory, and cost controls while ensuring exceptional guest experiences in a fast-paced national park environment.