Kitchen Director

Chick-fil-A Restaurants; Redding (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Chick-fil-A Redding is seeking a Kitchen Director to lead and develop the back-of-house team while ensuring the mission, vision, and core values guide daily operations. You will oversee food safety, product quality, speed of service, labor, costs, scheduling, inventory, and production planning to deliver an exceptional guest experience.

The role focuses on building leadership, reducing waste through LEAN practices, maintaining equipment and cleanliness, and partnering with other leaders to drive

Responsibilities

• Lead and develop the back-of-house team, upholding Chick-fil-A Redding's mission, vision, and core values.
• Oversee daily kitchen operations: food safety, product quality, speed of service, labor and food cost, scheduling.
• Recruit and develop shift leads; build a leadership bench to support sales growth.
• Ensure regular deep cleaning and LEAN kitchen practices to reduce waste.
• Collaborate with Facilities & Food Safety on checks and equipment temperature.
• Forecast daily prep production and manage prep waste; track kitchen metrics.
• Lead special projects and partner with Owners/Operators to deliver guest excellence.

Job description

The Kitchen Director is responsible for leading and developing the back-of-house team while ensuring consistent execution of Chick-fil-A Redding's mission, vision, and core values. This role oversees daily kitchen operations, including food safety, product quality, speed of service, labor and food cost, scheduling, inventory, and production planning. The Kitchen Director recruits and develops future leaders, builds a strong team environment, minimizes waste, maintains equipment and cleanliness standards, and partners with other leaders to ensure the kitchen operates efficiently while delivering an exceptional guest experience.

Key Expectations

• Lead and model the CFA Redding Mission, Vision, and Core Values with guests and team members.
• Lead, train, and support the 3 focus areas of the “winning hearts everyday strategy:” Great Food, Fast & Accurate Service and Genuine Hospitality.
• Maximize kitchen throughput and capacity by delivering on these four key drivers: Ensure Food Safety, Improve Product Quality, Increase Production Capacity, and Enhance Team Member Environment.
• Submit Kitchen Team Member and Shift Lead schedule by Thursday @11:00 a.m.
• Recruit, select, and develop shift leads for the kitchen team.
• Identify and build a leadership bench to accommodate sales growth.
• Oversee catering and support the Catering Coordinator by facilitating the sequence of food preparation.
• Ensure regular deep cleaning maintenance is completed for designated kitchen equipment.
• Lead and support a LEAN kitchen model through the elimination of product and labor waste.
• Support Facilities & Food Safety with the completion of Safe Daily Critical(s), ERQAs, and Equipment Temperature Checks.
• Create and maintain a clean and safe working environment by ensuring kitchen brand checklists are completed immediately following day-part transitions.
• Track monthly kitchen specific CEM scores on the “BOH Tracker” and create action plan to improve areas of opportunity.
• Forecast daily prep production and follow-up on prep waste.
• Complete designated truck orders and submit credits weekly.
• Evaluate chicken filets, strips, and nuggets on a case-by-case basis to ensure each case contains the minimum required number of on-spec filets or strips (size, weight) or is above the allowable amount of underweight pieces during the fileting process.
• Train, execute and follow-up on AHA system performance and metrics.
• Lead special projects and/or captainships assigned by the Owner/Operator.

Working at a Chick-fil-A® restaurant is more than a job - it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.