Kitchen, Bath & Lighting Store Sales Design Consultant

First Supply LLC; Madison (WI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

PTO

Company paid holidays

On demand pay

Education assistance

Adoption assistance

Job summary

First Supply LLC is seeking a creative, energetic sales/design professional at Gerhard’s Kitchen, Bath & Lighting Store in Madison, WI to develop relationships with customers and deliver a design experience worthy of the brand. You will drive showroom and contractor sales and follow up on quotes.

You will maintain an organized, visually appealing showroom and expand product knowledge through vendor programs and internal training, contributing to a outstanding customer experience.

Qualifications

• Sales/service experience preferred.
• Undergraduate/trade school/design education preferred or hands-on learning.
• Proficiency in design software is a plus.

Responsibilities

• Drive sales to meet and exceed targets.
• Conduct daily follow-up on outstanding quotes.
• Develop repeat sales and new relationships and future business.
• Provide outstanding service by greeting and assisting every customer and maintaining professional standards.
• Follow-up on all sales to ensure customer satisfaction.
• Maintain a well-organized, aesthetically pleasing showroom environment.
• Administer sales process including quotes and paperwork.
• Coordinate with vendors and shippers to track orders and ensure quality service.
• Continue to develop sales skills and product knowledge through vendor programs and internal resources.
• Assist with store maintenance tasks (inventory, displays, literature).
• Other duties as assigned by leadership.

Skills

Sales experience

Customer service

Design knowledge

Education

Undergraduate/trade school/design education preferred

Tools

20-20

Pro Kitchen

Chief Architect

Job description

Overview

Gerhard’s Kitchen, Bath & Lighting Store is seeking a creative, energetic and ambitious sales, design professional to develop and build relationships with new and existing customers and deliver a design experience worthy of the Gerhard’s brand! Your thorough, detailed eye will drive contractor and retail showroom sales experiences.

Responsibilities

• Drive sales to meet and exceed sales targets set by Store Manager
• Conduct daily follow-up on outstanding quotes
• Develop repeat sales, new relationships and future business
• Ensure that each customer receives outstanding service by providing a customer friendly and a professional environment which includes greeting and acknowledging every customer, and maintaining professional standards at all times during the customer’s experience
• Follow-up on all sales to ensure customer satisfaction and service
• Help to maintain a well-organized, aesthetically pleasing environment
• Administer sales process to ensure timely and accurate completion of all sales:
• Process quotes and sales paperwork
• Contact vendors and shippers to track orders for customers and ensure quality service
• Continue to develop sales skills and product knowledge through internal resources, vendor programs in person or online
• Assist with normal store maintenance tasks (inventory, display maintenance, literature library, etc.)
• Other duties/responsibilities as assigned by leadership

Qualifications

• Candidate will possess sales/service experience preferred
• Undergraduate/trade school/design education preferred or in progress OR the ability to demonstrate hands-on learning through experience
• Proficiency in 20-20, Pro Kitchen or Chief Architect is a plus
• Must be able to work a flexible schedule, including retail hours, and occasional evening hours for events
• Highly personable, skilled at interacting with clients and prospects at a variety of knowledge and comfort levels
• Ability to handle fast-paced and changing environment
• Computer knowledge and skills with the ability to learn First Supply LLC’s business system
• Ability to effectively communicate
• Satisfactory score on the Wonderlic Personnel Test and/or Caliper Assessment

First Supply, family-owned and operated for over 125 years, offers its employees a great benefits package including:

• medical
• dental
• vision
• 401(k) with company match
• PTO
• company paid holidays
• on demand pay
• education assistance
• adoption assistance
• and more!

About Gerhard's/First Supply

Gerhard’s®, owned and operated by First Supply, is the largest and most versatile kitchen and bath store in the upper Midwest. We offer a huge variety of kitchen and bath choices from contemporary to traditional styles, along with service you won't find anywhere else. Visitors to Gerhard’s will view complete kitchen and bath suites, many of them working models. In addition to kitchen and bath accessories many specially featured products are available such as cabinetry, countertops, tankless water heaters and central vacuum systems to name a few. All product offerings include a vast selection of eco-friendly options.

First Supply® is a leading main channel wholesale distributor providing industrial customers and building contractors with an extensive line of products and services. First Supply features manufacturer product lines in the plumbing, heating, air conditioning, builder, waterworks, pump/well & septic, industrial and municipal markets. Headquartered in Madison, Wisconsin, First Supply has more than 700 employees in 29 operating facilities serving Wisconsin, Minnesota, Iowa, Illinois and Michigan UP. The company has over $100 million in inventory and over $400 million in annual sales.

First Supply LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.