Kitchen and Bath Dealer-Outside Sales Representative

Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd; North Reading (MA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Monthly car allowance

Group insurance program

401(K) with employer matching

Employee Stock Purchase Plan

Job summary

Richelieu Hardware Ltd is seeking a Kitchen & Bath Dealer Sales Representative to expand our dealer segment. You will drive sales growth, manage accounts, and build relationships across a defined territory in the United States with a focus on lead generation and customer service.

The role requires proactive communication, strong organization, and a customer-first approach, supported by Richelieu's product portfolio and market insight. A competitive package includes commissions and benefits.

Qualifications

• Outside sales experience in Kitchen & Bath dealer segment.
• Strong communication and interpersonal skills.
• Ability to manage your own schedule and deliver results.
• Analytical, planning, organizing and monitoring skills.
• CRM software experience is a plus.
• Proficiency with Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Identify key major account opportunities within the Kitchen & Bath Dealer segment.
• Schedule and hold face-to-face and virtual meetings with new and existing customers.
• Grow the territory through new customer acquisition and development of existing relationships.
• Identify and analyze past buying patterns to become a stronger supplier.
• Provide a state-of-the-art customer service experience.
• Stay up to date with Richelieu product offerings and market conditions.
• Maintain system information and reporting in CRM.

Skills

Consultative selling

Communication

Time management

Analytical skills

Interpersonal skills

Education

University degree preferred

Tools

CRM software

Excel

Word

Outlook

Job description

Company Overview

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 150,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 150,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry. Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership. These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity

We are currently seeking a Kitchen & Bath Dealer Sales Representative to take responsibility for growing our Kitchen & Bath Dealer segment. Candidate must live in the Sales Territory. Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at Richelieu.com as well as Richelieu YouTube.

Key Responsibilities

• Identify key major account opportunities within the Kitchen & Bath Dealer segment, driving substantial sales growth in the region
• Schedule and hold face-to-face as well as virtual meetings with new and existing customers, learning about their business and how Richelieu product solutions can enhance their results
• Maintain accountability for the growth of your provided territory, both through new customer acquisition as well as the development of existing relationships
• Identify and analyze past buying patterns of current accounts, and brainstorm ways to become their stronger, more inclusive supplier
• Provide a state-of-the-art customer service experience, positioning yourself as their desired one-stop-shop
• Educate yourself on, and continuously stay up to date with, Richelieu’s product offerings as well as ever-changing market conditions and competitive analysis
• Hold responsibility for system information and reporting in CRM application

What We Are Looking For

• Successful solutions/consultative-based outside sales experience towards the Kitchen & Bath dealer segment
• Passionate, proactive, coachable, strong work ethic
• Ability to schedule and manage your own time, delivering on the activities that produce results
• Exceptional communication and interpersonal skills
• Developed analytical, planning, organizing, and monitoring skills
• Experience in Customer Relationship Management (CRM) software an asset
• University degree preferred, but not required
• Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks
• This position may occasionally involve lifting/pushing/carrying items up to 50 pounds

Compensation And Benefits

• Competitive market-based salary plus monthly commissions
• Monthly car allowance and covered fuel
• Business expense reimbursement
• Group insurance program (medical, dental, vision, life, disability, etc.)
• Employee Stock Purchase Plan with employer matching
• 401(K) with employer matching
• Company smart phone
• Paid vacation time, sick days, and holidays

What We Offer

• Proudly North American company: As a company with proud roots in Quebec, present in Canada and the United States, we enjoy excellent recognition and a great reputation.
• A mature and stable company: With more than 50 years of experience in the market, we offer the trust and organizational strength needed for a safe working environment.
• Continuous growth: With strong financial health, our business is constantly expanding, opening future opportunities for all.
• Competitive compensation: We offer competitive base compensation based on the market.
• Opportunity to become a shareholder: We believe in the involvement of our employees and offer them the opportunity to become shareholders.
• Work-life balance: We value a healthy and flexible work environment, allowing everyone to achieve a work-life balance.
• Quality products: We are committed to offering products of exceptional quality, thus satisfying our most demanding customers.
• Opportunity to grow: We encourage career opportunities and continuing education for the professional development of our employees.

We thank all candidates for their interest, however, we will only communicate with candidates selected for the pre-selection process.

We are an equal opportunity employer.

By submitting their application file, candidates consent to Richelieu Hardware Ltée collecting, using, and retaining the documents provided solely for the purpose of evaluating their application. These documents may be retained by Richelieu Hardware Ltée for future reference for a period of twelve (12) months following receipt of the application.