Kiosk Maintenance Technician

Intersection; New York (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

Intersection in New York City is seeking a Kiosk Maintenance Technician to support LinkNYC kiosks. You will communicate clearly, work outdoors in varied weather, and use common hand and power tools to perform preventive and corrective maintenance.

The role includes stocking parts, delivering items to the field, and collaborating with a Digital Field Technician. Candidates should be comfortable with electro-mechanical components and reading technical documents.

Qualifications

• Experience maintaining electromechanical equipment.
• Ability to use drills, screwdrivers, and wrenches.
• Ability to read and follow technical documents and procedures.

Responsibilities

• Kiosk paint maintenance.
• Kiosk aesthetic replacements.
• Tablet aesthetic replacements.
• Netcap remediations.
• Netcap install.
• Air filter replacement.
• Cooling fan replacement.
• Deliver parts to the field.
• Assist Digital Field Technician field work.
• Assist in the warehouse and on bench repair.

Skills

Electro-mechanical

Hand tools

Written communication

Technical reading

Lifting capability

Job description

CityBridge is the New York City-based consortium that owns, operates, and oversees the LinkNYC program, including Link5G, which launched in 2022. CityBridge is a joint venture between Intersection, an out-of-home media and technology company, and Boldyn Networks, a wireless infrastructure provider. Since its inception in 2014, CityBridge has partnered with NYC to embark on an ambitious, first-of-its-kind plan to create the largest and fastest free public Wi-Fi network in the world. CityBridge's mission is to provide NYC residents and visitors with free and equitable access to connectivity, information, and wireless services across the 5 boroughs.

About LinkNYC

LinkNYC is the world's largest and fastest free public Wi-Fi network. Each Link kiosk provides free superfast Wi-Fi, phone calls, device charging, access to social services, and displays content such as real-time weather, transit info, public art, and local information. The city-wide network has more than 17 million Wi-Fi users and has connected more than 30 million free phone calls. All of LinkNYC's services are completely free to users and taxpayers, provided by CityBridge, a joint venture led by Intersection Media and Boldyn Networks. The second generation offering will deploy thousands of new kiosks, called Link5G, enabled with 5G wireless technology across the city. For more information about LinkNYC or to find a Link near you, visit www.link.nyc .

What is the Role?

As a Kiosk Maintenance Technician at Intersection, you will assist in maintaining these kiosks in NYC. You should be able to communicate clearly, both verbally and in writing, and you must possess a valid driver's license with a good driving record. You should be comfortable working in the elements year-round. Knowledge of Manhattan and the surrounding boroughs is a plus.

Hours: 6:00 am to 2:30 pm Monday - Friday

What you will accomplish:

• Kiosk paint maintenance
• Kiosk aesthetic replacements
• Tablet aesthetic replacements
• Netcap remediations
• Netcap install
• Air filter replacement
• Cooling Fan replacement
• Assist Digital Field Technician field work
• Deliver parts to the field
• Assist in the warehouse and on bench repair

You're a great fit for this role because:

• Comfort and familiarity with electro-mechanical components
• Ability to use common hand and power tools (ie drills, screwdrivers and wrenches), may require use of specialized tools
• Follow documented procedures (ours or generally accepted procedures, please clarify) in fitting, adjusting and proper functioning of parts
• Ability to clearly communicate both verbally and in writing
• Ability to read and understand technical documents and procedures
• Ability to lift and sustain 50 lbs. overhead for a short period of time
• A self-starter is preferred

At Intersection we celebrate every voice that makes us unique and every perspective that makes us grow. It's our shared responsibility to create an equitable environment where every employee contributes to the culture of the company. Our products and offerings impact cities across the world and it's our goal to represent the diversity and differences that make cities special. We will be relentless in that pursuit, because together we are better. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, disability, and veteran status.