Kinyarwanda Interpreter

Spectrum Health; Grand Rapids (MI); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Comprehensive benefits package

On-demand pay program

Discounts directory on various goods

Identity theft protection

Job summary

Corewell Health seeks a part-time healthcare interpreter to provide accurate oral interpretations for LEP patients, families, and staff across in-person, phone, and video formats. You will relay medical information, uphold ethics, and assist with onboarding and training of interns within the department.

You will maintain certifications, complete continuing education, and support other office functions as needed. The role emphasizes teamwork and cultural competence in a busy hospital setting.

Qualifications

• High School Diploma or equivalent.
• 1 year of interpreting/translating experience in a health care setting.
• Certified Healthcare Interpreter (CHI) with CHI credential (180 days).
• Valid Michigan driver’s license.
• CRT-Auto Insurance certification.

Responsibilities

• Provide accurate oral interpretations for LEP patients, families, and staff in person, by phone, and via video.
• Relay medical information between languages in line with policies and ethics.
• Assist onboarding and training of interns; mentor and shadow new staff.
• Maintain professional certification and complete required CE credits.
• Interpret over the phone or via video for long periods; walk extensively as needed.
• Maintain an assignment log and support office operations (scheduling, data entry, records).

Education

High School Diploma or equivalent

1 year of interpreting experience in health care

CRT-Healthcare Interpreter (CHI)

Michigan Driver's License

CRT-Auto Insurance

Job description

Job Summary

Under the direct supervision of the leadership team, the healthcare interpreter provides accurate and concise oral interpretations for spoken languages to Limited English Proficient (LEP) patients, their families, and staff in-person, over the phone, and via video conferencing throughout the hospital and clinics. The role ensures effective communication by relaying medical information between English and other languages in accordance with organizational policies, national standards, and the NCIHC code of ethics. The interpreter also assists with on-the-job training and mentoring of interns, explains hospital resources and protocols, makes appropriate referrals, and serves as a cultural and linguistic resource to both patients and providers. Duties are performed in a spirit of teamwork and cooperation, with additional responsibilities as required to support the department.

Essential Functions

• Provides interpreting and translation services in accordance with Corewell Health policies and procedures and the National Council on Interpreters in Healthcare (NCIHC) Code of Ethics governing the profession of interpretation.
• Serves as a cultural and linguistic resource to physicians, staff, and patients, to contribute to successful outcomes.
• Assists with onboarding and training of new staff by providing shadowing opportunities and instruction in healthcare interpretation, HIPAA compliance, interpreter’s code of ethics, cultural competence, and all assigned department functions.
• Maintains professional certification and qualifications by completing required training, continuing education credits, and adhering to renewal deadlines.
• Ability to interpret over-the-phone or via video for long periods of time.
• Ability to walk extensively throughout the workday.
• Maintains assignment log for documentation purposes.
• Supports office operations by handling phone calls, scheduling and confirming appointments, performing data entry, maintaining records and databases, and assisting with special projects as needed.

Qualifications

• High School Diploma or equivalent
• 1 year of relevant experience providing interpreting/translating services in a health care setting
• CRT-Healthcare Interpreter, Certified (CHI) - CCHI Certification Commission for Healthcare Interpreters 180 Days required
• LIC-Driver's License - STATE_MI State of Michigan
• CRT-Auto Insurance

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Position Details

Primary Location SITE - Butterworth Hospital - 100 Michigan St NE - Grand Rapids Department Name Interpreter - Grand Rapids Hosp Employment Type Part time Shift Variable (United States of America) Weekly Scheduled Hours 20 Hours of Work Variable Days Worked Monday to Friday Variable Weekend Frequency Variable weekends

We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.

People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.