KidSpace Desk Associate — Evening & Weekend Shifts

Illinois; Elgin (IL); On-site; USD 24,000 - 34,000; Part time

Job summary

Gail Borden Public Library in Elgin, IL seeks a friendly Desk Associate to assist patrons, help children and families, and support daily activities in Kidspace. You’ll provide reader advisory, reference help, and guidance on digital resources in a welcoming, community-focused environment.

This part-time position involves 18 hours per week with evenings and rotating weekends. Compensation is $21 per hour, with potential benefits information provided.

Qualifications

• Bachelor’s Degree or equivalent experience.
• Experience delivering customer service in a public library setting is a plus.
• Ability to work with children and families in a fast-paced environment.

Responsibilities

• Provide readers' advisory and reference services and refer complex inquiries to librarians.
• Guide children and caregivers in using the online catalog, digital resources, and library equipment.
• Answer questions about technology, library resources, and policies.
• Support children’s activities, programs, and events including setup and cleanup.
• Maintain a clean, organized Kidspace environment focused on toys and play spaces.

Skills

People person

Customer service

Team player

Face-to-face service

Education

Bachelor’s Degree or equivalent experience

Job description

Gail Borden Public Library in Elgin, IL seeks a friendly Desk Associate to assist patrons, help children and families, and support daily activities in Kidspace. You’ll provide reader advisory, reference help, and guidance on digital resources in a welcoming, community-focused environment.

This part-time position involves 18 hours per week with evenings and rotating weekends. Compensation is $21 per hour, with potential benefits information provided.