Kids' Library Assistant — Part-Time & Customer-Focused

York County Libraries; York, Northern (York County, KY); Hybrid; USD 17,000 - 22,000; Part time

Job summary

York County Libraries is seeking a Library Assistant to help a diverse community of customers in person, by phone, and by email, including checkouts, shelving, and basic member records.

The ideal candidate will enjoy teamwork, provide excellent customer service, be dependable, and comfortable with computers, with a schedule of 26.5 hours weekly on weekdays. Light opening/closing duties and use of the ILS system are included.

Qualifications

• Must have a high school degree (or equivalent). College experience is preferred. Computer proficiency is required. Customer service experience required. Previous library experience is preferred.
• Candidate must enjoy being a team player and providing excellent customer service. Strong communication skills and enthusiasm for helping others.

Responsibilities

• Performs duties related to checking in and checking out library materials using a scanner and ILS database.
• Creates new member records and manages messages on member accounts.
• Checks materials returned for condition and shelves accordingly in the ILS system.
• Shelves books and magazines and assists members locating materials or placing holds.
• Assists members with computer use, internet, and email questions.
• Makes photocopies and scans documents.
• Performs opening/closing procedures and keeps desk area neat and organized.
• Enforces library policies and guides desk volunteers.
• Other duties as requested by the library director.

Skills

Customer service

Teamwork

Communication skills

Computer proficiency

Education

High school diploma or equivalent

College experience preferred

Tools

ILS database

Photocopier

Internet

Email

Job description

York County Libraries is seeking a Library Assistant to help a diverse community of customers in person, by phone, and by email, including checkouts, shelving, and basic member records.

The ideal candidate will enjoy teamwork, provide excellent customer service, be dependable, and comfortable with computers, with a schedule of 26.5 hours weekly on weekdays. Light opening/closing duties and use of the ILS system are included.