Guest Experience Pro — Flexible Schedule & Fast-Paced Team

Target; Knoxville (TN); On-site; USD 18,000 - 26,000; Full time

Job summary

Target is seeking a Guest Advocate in Knoxville, TN. You will greet guests, help them find items, and resolve issues to deliver a quick, friendly shopping experience. You’ll promote loyalty programs, demonstrate app features, and maintain a clean, safe store environment.

Training is provided to help you build skills and advance in a fast-paced team setting. Expect to work in a busy, customer-focused role with flexible hours, including nights and weekends.

Qualifications

• Communicating and interacting with guests to build a welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

Responsibilities

• Create an Easy, Inspiring and Friendly guest experience by delivering on the commitments
• Greet guests and assist with finding products or resolving issues
• Help guests enroll in Target Loyalty programs and explain app features
• Scan and bag items efficiently while maintaining accuracy and safety
• Support guest services such as order pickup and drive-up while following policies

Skills

Guest interaction

Customer service

Communication

Problem solving

Teamwork

Tools

POS system

Handheld scanners

Job description

Target is seeking a Guest Advocate in Knoxville, TN. You will greet guests, help them find items, and resolve issues to deliver a quick, friendly shopping experience. You’ll promote loyalty programs, demonstrate app features, and maintain a clean, safe store environment.

Training is provided to help you build skills and advance in a fast-paced team setting. Expect to work in a busy, customer-focused role with flexible hours, including nights and weekends.