Kickback Host: Guest Experience & Hospitality Champion

druryhotels; Baton Rouge (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonuses

Paid time off

Hotel discounts

Free room nights

401(k)

Job summary

Drury Hotels is hiring for a guest-focused hospitality role in Baton Rouge. You will oversee a 5:30 p.m. Kickback for guests, help with food prep and cleanup, and maintain clean kitchen and lobby areas while upholding food safety standards. Strong communication with guests and knowledge of hotel services are essential.

We value a warm, friendly demeanor and the ability to speak English, ensuring an exceptional guest experience and alignment with the Drury culture.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable atmosphere.
• Ability to speak and receive direction (written and verbal) in English.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• Ensure the kitchen and lobby area are clean and well organized.
• Ensure food safety standards are met and supplies are stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Provide courteous, friendly, guest service with a +1 Service attitude.

Skills

Hotel knowledge

Inventory management

Guest communication

English proficiency

Job description

Drury Hotels is hiring for a guest-focused hospitality role in Baton Rouge. You will oversee a 5:30 p.m. Kickback for guests, help with food prep and cleanup, and maintain clean kitchen and lobby areas while upholding food safety standards. Strong communication with guests and knowledge of hotel services are essential.

We value a warm, friendly demeanor and the ability to speak English, ensuring an exceptional guest experience and alignment with the Drury culture.