Kickback Host — Hospitality & Guest Experience Specialist

druryhotels; St. Louis (MO); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonuses up to $3200/year

Flexible scheduling & PTO

Hotel discounts & free room nights

Career growth & training

Health, dental, vision & life coverage

Company-matched 401(k)

Job summary

Drury Hotels is hiring immediately for a role at our St. Louis property. You will manage the 5:30 p.m.

Kickback for guests, assist in food preparation and clean-up, and maintain a welcoming lobby and kitchen area. The position emphasizes food safety, organization, and delivering warm, attentive hospitality to every guest. Ideal candidates communicate well in English, enjoy working in a team, and strive to create a joyful, comfortable experience for guests and colleagues alike.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere.
• Ability to speak and receive direction (written and verbal) in English.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Customer service

Communication

Hospitality

English fluency

Job description

Drury Hotels is hiring immediately for a role at our St. Louis property. You will manage the 5:30 p.m.

Kickback for guests, assist in food preparation and clean-up, and maintain a welcoming lobby and kitchen area. The position emphasizes food safety, organization, and delivering warm, attentive hospitality to every guest. Ideal candidates communicate well in English, enjoy working in a team, and strive to create a joyful, comfortable experience for guests and colleagues alike.