Kickback Host: Elevate Guest Experience

Drury Hotels; Arnold (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Hotel discounts

Paid time off

Career growth opportunities

Job summary

Drury Hotels is hiring for a team member to support the 5:30 Kickback and guest services program. You will help prepare and manage the kitchen and lobby areas, ensuring food safety and a welcoming atmosphere for guests and team members.

You will communicate with guests, maintain cleanliness, and provide friendly service in a fast-paced hotel setting, contributing to a positive guest experience.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere.
• Ability to speak and understand English (written and verbal).

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using knowledge of the hotel, area, and events.
• Provide courteous, friendly guest service with a +1 Service attitude.

Skills

Knowledge of hotel operations

Inventory management

Customer service

English proficiency

Communication skills

Job description

Drury Hotels is hiring for a team member to support the 5:30 Kickback and guest services program. You will help prepare and manage the kitchen and lobby areas, ensuring food safety and a welcoming atmosphere for guests and team members.

You will communicate with guests, maintain cleanliness, and provide friendly service in a fast-paced hotel setting, contributing to a positive guest experience.