KIA Chantilly Service Advisor 80k-125k

Ourisman Chrysler Jeep & Dodge of Alexandria; Chantilly (VA); On-site; USD 80,000 - 125,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Employee discount

Health insurance

Life insurance

Paid time off

Professional development reimbursement

Vision insurance

Job summary

Ourisman Chrysler Jeep & Dodge of Alexandria is searching for a KIA Service Advisor. Join our largest KIA service department, offering excellent customer service and automotive expertise. Serve as the main point of contact, explaining service needs and ensuring vehicle safety.

We encourage strong communication and a customer-focused attitude. Enjoy benefits like health insurance and 401(k) while working in a supportive environment. Don't miss this chance to elevate your career!

Qualifications

• A team player who thrives in a fast-paced environment.
• Preferred experience in the automotive service industry.

Responsibilities

• Serve as the primary point of contact for customers in the service department.
• Clearly explain repairs and service needs to customers.
• Advise customers on necessary service work, ensuring their vehicles are safe and well-maintained.
• Maintain national averages for Customer Satisfaction Index (CSI).

Skills

Strong communication skills

Customer-focused attitude

Ability to explain complex automotive issues

Experience with Dealertrack and Xtime software

Job description

Job Description

Join Our Team as a KIA Service Advisor! Are you passionate about delivering exceptional customer service and automotive expertise? We’re looking for a dedicated Service Advisor to join our dynamic team at the largest KIA service department in Virginia, Maryland, West Virginia, North Carolina, and Washington D.C. This is your chance to be part of an exciting new chapter in our newly remodeled service lane!

What We Offer

• Modern, state-of-the-art service facility
• Opportunities for professional growth and development
• A supportive and collaborative work environment

Key Responsibilities

• Serve as the primary point of contact for customers in the service department
• Clearly explain repairs and service needs to customers
• Advise customers on necessary service work, ensuring their vehicles are safe and well-maintained
• Maintain national averages for Customer Satisfaction Index (CSI)
• Utilize Dealertrack and Xtime software to streamline service processes (experience is a plus!)

What We’re Looking For

• Strong communication skills and a customer-focused attitude
• Ability to explain complex automotive issues in an understandable manner

Experience In The Automotive Service Industry Preferred

A team player who thrives in a fast-paced environment

If you’re ready to take your career to the next level and be part of the largest KIA service department in the region, we want to hear from you! Join us in delivering outstanding service and driving customer satisfaction.

Job Type

Full-time

Pay

$80,000.00 - $125,000.00 per year

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development reimbursement
• Vision insurance

Shift

Day shift, rotating shift

Work Days

Monday to Friday, rotating weekends