KFC Plattsburgh: Shift Lead

White Management Corporation; City of Plattsburgh (NY); On-site; USD 22,386 - 26,863; Full time

Benefits offered by this job

Meal provided during working shifts of 6 or more hours

College scholarship programs available

Job summary

White Management Corporation is seeking a dependable and motivated Shift Lead for KFC Plattsburgh to oversee daily restaurant operations while delivering excellent customer service. This role supports the management team by leading crew members and ensuring compliance with food safety standards.

Applicants should have previous restaurant or customer service experience and demonstrate leadership abilities. The position offers a supportive work environment with growth opportunities and meals provided during shifts of 6 or more hours.

Qualifications

• Previous restaurant or customer service experience preferred.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Lead and support team members during shifts.
• Ensure food quality, cleanliness, and safety standards.
• Handle customer questions and resolve concerns professionally.

Skills

Leadership experience

Good communication

Teamwork skills

Ability to work in a fast-paced environment

Job description

Location: KFC Plattsburgh at 333 Cornelia St, Plattsburgh, NY 12901
Job Type: Full-Time
Pay: $16.25-$19.50

Job Description

We are seeking a dependable and motivated Shift Lead to help oversee daily restaurant operations while providing excellent customer service. The Shift Lead supports the management team by leading crew members, maintaining food safety standards, and ensuring smooth operations during scheduled shifts.

Responsibilities

• Lead and support team members during shifts
• Assist with opening and closing duties
• Ensure food quality, cleanliness, and safety standards are to KFC standards
• Handle customer questions and resolve concerns professionally
• Assist with training and coaching team members
• Monitor shift productivity and team performance
• Support cash handling and register operations

Qualifications

• Previous restaurant or customer service experience preferred
• Leadership experience is a plus
• Good communication, positive attitude, and teamwork skills
• Ability to work in a fast-paced environment
• Flexible availability, including nights, weekends, and holidays
• Growth and advancement opportunities
• Supportive team-oriented work environment
• Meal provided during working shifts of 6 or more hours.
• College scholarship programs are available