Keyholder - Part-Time Retail Leader & Customer Experience

Rothy's; Honolulu (HI); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Wellness programs

PTO and Wellbeing Time

Employee Discount Program

Job summary

Rothy’s is seeking a part-time Keyholder in Honolulu, HI at Ala Moana Center. You will help lead the sales floor with a service-first culture, coach peers, and ensure smooth store operations as part of the leadership team.

You’ll model Rothy’s Experience, deepen customer relationships, and support events while upholding brand standards. This role requires availability for peak days and walking the floor all shifts.

Qualifications

• Minimum 1–2 years of retail or customer service experience.
• Ability to connect with customers and deliver exceptional service.
• Leadership responsibility or desire to grow leadership skills.

Responsibilities

• Lead and model Rothy’s Experience on the sales floor through exceptional service.
• Drive personal and team sales by delivering the Rothy’s Experience to customers.
• Engage in clienteling practices to build lasting relationships with customers.
• Assist with in-store events and activations to boost brand awareness and sales.
• Support onboarding and training to uphold store standards and product knowledge.

Skills

Retail experience

Customer service

Leadership

Job description

Rothy’s is seeking a part-time Keyholder in Honolulu, HI at Ala Moana Center. You will help lead the sales floor with a service-first culture, coach peers, and ensure smooth store operations as part of the leadership team.

You’ll model Rothy’s Experience, deepen customer relationships, and support events while upholding brand standards. This role requires availability for peak days and walking the floor all shifts.