Keyholder: Flexible Retail Leader & Customer Advocate

Priority Dispatch Corp.; Lakewood (OH); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts on Malley's Chocol

Flexible scheduling

Advancement opportunities

Positive team culture

Recognition programs

Job summary

Malley's Chocolates seeks a Part-Time Keyholder to support daily store operations and create a welcoming customer experience in Lakewood, OH. You will assist with opening and closing, enforce policies, and help maintain a clean, organized store while providing product knowledge and personalized service.

The role emphasizes reliability, teamwork, and the ability to adapt to high-demand periods, with opportunities to grow retail responsibilities alongside senior staff.

Qualifications

• Retail, customer service or cash-handling experience preferred.
• Strong interpersonal and communication skills.
• Proactive, team-oriented attitude.
• Flexible hours including evenings, weekends and holidays.
• Trusted with store keys and opening/closing duties.

Responsibilities

• Greet customers with enthusiasm and provide product knowledge.
• Maintain a welcoming and organized store environment.
• Assist with opening/closing procedures and cash handling.
• Support store leadership in enforcing policies.
• Restock shelves and maintain visual merchandising.
• Provide excellent customer service and resolve concerns.
• Help with scheduling, inventory checks, and promotions when needed.

Skills

Retail experience

Customer service

Cash handling

Interpersonal skills

Team player

Flexible hours

Opening/closing duties

Job description

Malley's Chocolates seeks a Part-Time Keyholder to support daily store operations and create a welcoming customer experience in Lakewood, OH. You will assist with opening and closing, enforce policies, and help maintain a clean, organized store while providing product knowledge and personalized service.

The role emphasizes reliability, teamwork, and the ability to adapt to high-demand periods, with opportunities to grow retail responsibilities alongside senior staff.