Customer-First Retail Associate - Flexible Part-Time

Malley's Chocolates; Stow (OH); Hybride; USD 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Employee discount on all Malley’s Choc

Flexible part-time scheduling

Fun, supportive team environment

Résumé du poste

Malley’s Chocolates is seeking a Part-Time Retail Sales Associate in Stow, OH to greet customers, restock displays, and provide friendly assistance. You will work with teammates to maintain a clean, well-merchandised store and ensure a positive shopping experience.

Training on products and promotions helps you advise customers confidently. Ideal candidates enjoy people, stay reliable, and can work evenings, weekends, and holidays.

Qualifications

• Previous customer service or retail experience is helpful but not required.
• Friendly, dependable, and enthusiastic about helping others.
• Willingness to learn and follow store procedures.
• Able to work evenings, weekends, and holidays as needed.
• Comfortable working on your feet and lifting up to 25 lbs. occasionally.

Responsabilités

• Greet every customer with a friendly, helpful attitude.
• Create positive shopping experiences by offering knowledgeable assistance and warm service.
• Work well with teammates to maintain a cooperative and upbeat environment.
• Handle customer complaints or concerns professionally, seeking help from a manager when needed.
• Keep displays neat, clean, and fully stocked.
• Follow store guidelines for merchandising and visual standards.
• Take pride in maintaining the appearance of the sales floor, counters, and common areas.
• Learn about Malley’s products and current promotions to assist customers with recommendations.
• Follow all store policies and procedures, including cash handling and safety practices.
• Ask questions and seek clarification when unsure of store procedures.
• Arrive on time and ready to work all scheduled shifts.
• Stay focused and productive while on the floor, contributing to store operations throughout the shift.
• Use suggestive selling to promote seasonal items, Founders Favorites, and featured products.
• Support the store’s sales goals by recommending items that enhance the customer’s purchase.
• Understand how daily tasks support the store’s overall performance.
• Complete assigned tasks thoroughly and on time to help meet team objectives.
• Take ownership of responsibilities and follow through without constant direction.
• Look for opportunities to assist teammates and customers throughout the shift.
• Keep busy during slower times by restocking, organizing, or preparing for the next customer.
• Be open to learning new procedures, product information, and store technology.
• Embrace feedback from managers and apply it to improve performance.
• Adjust quickly to changing priorities, such as shift tasks, customer flow, or new promotions.
• Maintain a respectful, cooperative attitude with coworkers and store leadership.
• Offer help to teammates during busy times.
• Follow instructions and respond positively to coaching from supervisors.
• Be someone the team can count on to show up and do their best every day.

Connaissances

Customer service

Friendly demeanor

Willingness to learn

Evenings/weekends/holidays

Physical stamina

Description du poste

Malley’s Chocolates is seeking a Part-Time Retail Sales Associate in Stow, OH to greet customers, restock displays, and provide friendly assistance. You will work with teammates to maintain a clean, well-merchandised store and ensure a positive shopping experience.

Training on products and promotions helps you advise customers confidently. Ideal candidates enjoy people, stay reliable, and can work evenings, weekends, and holidays.