Keyholder & Customer Experience Specialist (Part-Time)

Go! Retail Group; Indiana; Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

401K retirement plan

Employee discount

Flexible schedule

Job summary

Go! Retail Group is seeking a reliable Key Holder for our store to assist customers, manage sales, and help open and close the shop. The role supports the Store Manager and requires strong cash handling, customer service, and basic math.

The position is part-time, up to 20 hours per week, with weekend and evening shifts. You will maintain store appearance, operate the POS, greet customers, and ensure promotions and inventory procedures are followed.

Qualifications

• One year of retail experience (or related field).
• Enthusiasm for being an impactful and innovative leader.
• Self-motivated with a solution-oriented mindset.
• High integrity, accountability, reliability, and openness to feedback.
• Create an exciting shopping experience by staying connected with customer needs.
• Knowledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
• Basic computer skills, POS system and Microsoft Office.
• Able to perform basic math functions.
• Flexible and able to thrive in a fast-paced environment.
• Attention to detail.

Responsibilities

• Greet every customer on entry.
• Execute Five Steps to a Sale at every opportunity.
• Offer current promotions and special offers.
• Operate the Point of Sale system accurately.
• Provide comprehensive service using calendars.com, email marketing, and in-store special orders.
• Maintain a store environment that meets visual merchandising standards and engages customers.
• Receive and place new shipments; reset features and promotions.
• Open and/or close the store as scheduled; prepare cash bank and nightly deposits.

Skills

Retail experience

Customer service

Leadership

POS familiarity

Basic math

Attention to detail

Flexible in fast-paced environment

Integrity

Tools

POS system

Microsoft Office

Job description

Go! Retail Group is seeking a reliable Key Holder for our store to assist customers, manage sales, and help open and close the shop. The role supports the Store Manager and requires strong cash handling, customer service, and basic math.

The position is part-time, up to 20 hours per week, with weekend and evening shifts. You will maintain store appearance, operate the POS, greet customers, and ensure promotions and inventory procedures are followed.