Key Holder & Customer Experience Leader (Part-Time)

Go! Retail Group; Maryland; Hybrid; USD 17,000 - 25,000; Part time

Benefits offered by this job

401K retirement plan

Employee discount

Flexible schedule

Job summary

Go! Retail Group is seeking a part-time Key Holder to open/close the store, manage the cash register, assist customers, and keep the store organized. The role emphasizes strong customer service, POS accuracy, and promoting current offers.

Ideal candidates have retail experience, reliability, and a passion for creating engaging shopping experiences while working weekends and evenings as needed.

Qualifications

• One year of retail experience (or related field).
• Enthusiasm about being an impactful and innovative leader.
• Self-motivated, optimistic, solution-oriented mindset.
• High integrity, accountability, reliability, and responsibility.
• Knowledge in retail operations, sales, customer service, merchandising, inventory control, and loss prevention.
• Basic computer skills, POS system and Microsoft Office.
• Able to perform basic math functions.
• Flexible and thrives in fast-paced environment.
• Attention to detail.

Responsibilities

• Greet every customer on entry.
• Execute Five Steps to a Sale at every opportunity.
• Offer current promotions and special offers.
• Operate the POS system accurately.
• Provide comprehensive service using calendars.com, email marketing, and in-store special orders.
• Open and/or close the store as scheduled and manage cash.
• Maintain a store environment that meets visual merchandising standards and reset features and promotions.
• Receive and place new shipments and complete opening/closing checklists.

Skills

Retail experience

Customer service

POS system

Microsoft Office

Basic math

Flexibility

Attention to detail

Tools

Calendars.com

POS system

Job description

Go! Retail Group is seeking a part-time Key Holder to open/close the store, manage the cash register, assist customers, and keep the store organized. The role emphasizes strong customer service, POS accuracy, and promoting current offers.

Ideal candidates have retail experience, reliability, and a passion for creating engaging shopping experiences while working weekends and evenings as needed.