Keyholder Barista: Lead Guest Experience & Café Ops

Event Network; Palm Desert (CA); On-site; USD 19,000 - 28,000; Part time

Job summary

Event Network, Inc. is hiring a Keyholder/Barista to blend retail and café service, crafting high-quality beverages while assisting guests with merchandise and store operations in a fast-paced environment. You will open/close duties, handle POS transactions, monitor waste, and maintain food safety and display standards.

The role emphasizes guest experience, sales goals, and teamwork with store leadership. Ideal candidates bring prior Keyholder/Barista experience, strong communication, a

Qualifications

• Experience as keyholder, barista, or retail/food service preferred.
• Friendly, outgoing personality with a hospitality mindset.
• Passion for coffee, beverages, and delivering exceptional guest experiences.
• Strong communication, attention to detail, and organizational skills.
• Experience merchandising and maintaining visually appealing displays.
• Basic knowledge of food safety practices (Food Handler’s Card preferred).
• Must be 21 years of age for liquor sales (where applicable).
• Flexible availability including mornings, evenings, weekends, and holidays.

Responsibilities

• Greet guests and provide exceptional guest service.
• Prepare and serve coffee, beverages and food items with quality and consistency.
• Engage guests to recommend products, beverages, and promotions.
• Practice suggestive selling to increase sales.
• Maintain knowledge of store merchandise, beverages, promotions, and KPIs.
• Educate guests on food, beverage, and retail offerings.
• Support daily store operations including opening and closing procedures.
• Accurately process transactions through the POS system, including cash, credit cards, employee discounts, guest room charges, and hotel property charges.
• Monitor and record daily waste to support operational efficiency.
• Assist with merchandising and maintain visual presentation standards for food, beverage, and retail products.
• Work collaboratively with team members to achieve store sales and service goals.
• Foster a positive, inclusive, and service-focused work environment.
• Support leadership by modeling strong service standards and operational excellence.

Skills

Keyholder experience

Barista

Retail/food service

Hospitality mindset

Communication skills

Attention to detail

Organizational skills

Merchandising experience

Food safety knowledge

21+ years old

Flexible availability

Education

Job description

Event Network, Inc. is hiring a Keyholder/Barista to blend retail and café service, crafting high-quality beverages while assisting guests with merchandise and store operations in a fast-paced environment. You will open/close duties, handle POS transactions, monitor waste, and maintain food safety and display standards.

The role emphasizes guest experience, sales goals, and teamwork with store leadership. Ideal candidates bring prior Keyholder/Barista experience, strong communication, a