Keyholder Barista - Guest Experience & Coffee Maestro

Event Network, Inc.; Lahaina (HI); On-site; USD 23,000 - 32,000; Full time

Job summary

Event Network, Inc. is seeking a Keyholder / Barista in Lahaina, Hawaii to deliver exceptional guest experiences while supporting daily store operations in a fast-paced environment.

You will blend retail sales with café service, craft high-quality beverages, assist guests with merchandise, and participate in opening and closing procedures, working closely with management to meet sales goals and uphold service standards.

Qualifications

• Experience as a keyholder, barista, or retail/food service preferred.
• Friendly, outgoing hospitality mindset.
• Passion for coffee, beverages, and guest experiences.
• Strong communication, attention to detail, and organizational skills.
• Experience with merchandising and maintaining visually appealing displays.
• Basic knowledge of food safety practices (Food Handler's Card preferred).
• Must be 21 years of age for liquor sales (where applicable).
• Flexible availability including mornings, evenings, weekends and holidays.

Responsibilities

• Greet guests and provide exceptional guest service.
• Prepare and serve coffee, beverages, and food items with quality and consistency.
• Engage guests and suggest products, beverages, and promotions.
• Maintain knowledge of store merchandise, promotions, and KPIs.
• Assist with opening and closing procedures and daily store operations.
• Process transactions through the POS system, including cash and cards.
• Monitor and record daily waste to support efficiency.
• Assist with merchandising and maintain visual presentation of products.
• Collaborate with team to meet sales and service goals.
• Model strong service standards and operational excellence.

Job description

Event Network, Inc. is seeking a Keyholder / Barista in Lahaina, Hawaii to deliver exceptional guest experiences while supporting daily store operations in a fast-paced environment.

You will blend retail sales with café service, craft high-quality beverages, assist guests with merchandise, and participate in opening and closing procedures, working closely with management to meet sales goals and uphold service standards.