Keyholder Barista: Craft Coffee, Elevate Guest Experience

Event Network, Inc.; Minneapolis (MN); On-site; USD 20,000 - 28,000; Full time

Job summary

Event Network, LLC is seeking a Keyholder / Barista to deliver exceptional guest experiences while supporting daily store operations in a fast-paced environment. You will craft beverages, assist guests with merchandise, and help with opening and closing procedures.

This role requires a friendly, hospitality-minded individual with strong communication and merchandising skills, in a team-driven, guest-focused store setting.

Qualifications

• Previous experience as a keyholder, barista, or retail/food service associate preferred.
• Friendly, outgoing personality with a strong hospitality mindset.
• Passion for coffee, beverages, and delivering exceptional guest experiences.
• Strong communication, attention to detail, and organizational skills.
• Experience with merchandising and maintaining visually appealing displays.
• Basic knowledge of food safety practices (Food Handler’s Card preferred).
• Must be 21 years of age for liquor sales (where applicable).
• Flexible availability including mornings, evenings, weekends, and holidays.

Responsibilities

• Promptly greet all guests and offer assistance to provide exceptional guest service.
• Prepare and serve coffee, specialty beverages and food items with quality and consistency.
• Engage guests in conversation using open-ended questions to recommend products, beverages, and promotional items.
• Practice suggestive selling to increase sales and enhance the guest experience.
• Maintain strong knowledge of store merchandise, beverages, promotions, and KPIs.
• Educate guests on food, beverage, and retail offerings.

Skills

Keyholder experience

Barista

Retail/food service

POS system

Tools

POS system

Job description

Event Network, LLC is seeking a Keyholder / Barista to deliver exceptional guest experiences while supporting daily store operations in a fast-paced environment. You will craft beverages, assist guests with merchandise, and help with opening and closing procedures.

This role requires a friendly, hospitality-minded individual with strong communication and merchandising skills, in a team-driven, guest-focused store setting.