Keyholder ADC Trainer Full-Time

Goodwill Industries of the Palm Beaches & Treasure Coast; West Palm Beach (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Paid Time Off

Store Discount

Teladoc access

Life Coach

Training & Development

Education Assistance

Wellness Program

Job summary

Goodwill Manasota is seeking a Donation Center Attendant Keyholder to deliver exceptional customer service and support a dynamic donation site in a fast-paced setting.

The role requires an active, people-oriented individual who can open/close shifts, coordinate duties, and uphold Goodwill processes while working across days, evenings, and weekends. Benefits focus on development and staff support within a mission-driven nonprofit.

Qualifications

• Provides world class customer service to all customers.
• Partners with Leadership to maintain a high quality donation site.
• Opens and closes operations, reports absences, and assigns duties.
• Trains to master all aspects of the Goodwill process.
• Must be able to work days, evenings, and weekends.

Responsibilities

• Provide world class customer service to all internal and external customers.
• Partner with Leadership team to maintain a high quality donation site to include:overall image, customer service, stewardship of donations, facility security, maintenance, integrity of donor counts, and customer service
• Opens and closes as required including reporting Team Member absence, assign duties as applicable and complete control of operation functions as assigned
• Train to master all aspects of the Goodwill process

Skills

World class customer service

Team collaboration

Retail experience

Flexible schedule

Independent work

Education

High school diploma or GED

Job description

At Goodwill Manasota, we aim to create a positive and fulfilling work environment with an emphasis on training and self-empowerment. With these tools in hand, our Team Members can excel in both their jobs and futures. Our Full Time Team Members can expect a consistent forty hour work week. Goodwill Manasota has many benefits including internal professional development opportunities, a generous Paid Time Off policy of three weeks in the first year of employment, a 24/7 Goodwill Paid phone access to a Doctor through Teladoc and many other attractive benefits listed below.

THE POSITION:

Are you an active individual who appreciates variety throughout the day? Do you enjoy interacting with people and creating a team culture?

As a Donation Center Attendant Keyholder, you will:

• Provide world class customer service to all internal and external customers
• Partner with Leadership team to maintain a high quality donation site to include:overall image, customer service, stewardship of donations, facility security, maintenance, integrity of donor counts, and customer service
• Opens and closes as required including reporting Team Member absence, assign duties as applicable and complete control of operation functions as assigned
• Train to master all aspects of the Goodwill process

THE BENEFITS:

• Medical, Dental, & Vision Insurance
• Employer Paid Life Insurance
• 401K Retirement Plan with an Employer Match
• Paid Time Off
• 25% Store Discount
• Teladoc copays covered by Goodwill
• Access to a Life Coach
• Training and Development Opportunities
• Education Assistance and Incentives
• Comprehensive Wellness Program with Incentives

THE QUALIFICATIONS:

• The ability to work independently
• High school diploma or GED preferred
• Prior experience in a retail environment preferred
• Must be willing and able to work days, evenings, and weekends
• Must be able to perform the essential functions of the job with or without accommodation

THE PHYSICAL REQUIREMENTS:

• Must be able to sit, stand, bend, and reach for extended periods of time
• Must be able to lift, push, pull, carry or otherwise move up to 40 pounds with no support regularly