Full-Time Donation Center Keyholder - Customer Service Lead

Goodwill Manasota, Inc.; West Palm Beach (FL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employer Life Insurance

401K with Employer Match

Paid Time Off

Store Discount 25%

Teladoc Copays

Life Coach

Education Assistance

Wellness Program

Job summary

Goodwill Manasota in West Palm Beach, FL is seeking a Donation Center Attendant Keyholder for a full-time role. You will deliver world class customer service, support leadership, and manage opening and closing duties as assigned.

The position requires independence, the ability to work with a team, and willingness to work days, evenings, and weekends. Benefits include medical, dental, vision, 401(k) with match, PTO, store discount, Teladoc, life insurance, and education assistance.

Qualifications

• High school diploma or GED preferred.
• Prior experience in a retail environment preferred.
• Must be willing and able to work days, evenings, and weekends.
• Must be able to perform the essential functions of the job with or without accommodation.

Responsibilities

• Provide world class customer service to all internal and external customers.
• Partner with Leadership team to maintain a high quality donation site to include: overall image, customer service, stewardship of donations, facility security, maintenance, integrity of donor counts, and customer service.
• Opens and closes as required including reporting Team Member absence, assign duties as applicable and complete control of operation functions as assigned.
• Train to master all aspects of the Goodwill process.

Skills

Customer service

Independence

Retail experience

Education

High school diploma or GED

Job description

Goodwill Manasota in West Palm Beach, FL is seeking a Donation Center Attendant Keyholder for a full-time role. You will deliver world class customer service, support leadership, and manage opening and closing duties as assigned.

The position requires independence, the ability to work with a team, and willingness to work days, evenings, and weekends. Benefits include medical, dental, vision, 401(k) with match, PTO, store discount, Teladoc, life insurance, and education assistance.