Keyholder

Shoe Show Inc.; White Marsh (MD); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

LTD

STD

PTO

Sick leave

Employee Discounts

401(k) with company match

Trust Momentum Financial Planning Tool

Job summary

SHOE SHOW, INC. is seeking a Keyholder at SHOE DEPT. ENCORE #486 in Nottingham, MD. The role supports the Store Manager in delivering exceptional customer service and driving sales while modeling leadership for the team.

Candidates should have at least one year of supervisory experience and retail knowledge, with flexibility to work various hours including weekends, and a strong commitment to accuracy and store standards.

Qualifications

• One year prior management/supervisory skills required.
• One year retail experience preferred.
• Must be detail-oriented with strong organizational skills.
• Must have a passion for excellent customer service.
• Must be available various hours including AM/PM and weekends.
• Must be able to operate company computer systems.

Responsibilities

• Open and close the store and manage daily operations.
• Handle registers, count cash, and prepare bank deposits.
• Assess staffing needs and ensure balanced coverage.
• Support team in sales, cashiering, stocking, and transfers.
• Promote sales and build brand loyalty while maintaining store standards.

Skills

Leadership

Retail experience

Job description

White Marsh Mall
8200 Perry Hall Blvd Ste 1005
Nottingham, MD 21236

Benefits, if eligible

Medical Dental Vision LTD STD PTO/PTO Sick Employee Discounts 401 (k) with company match Trust Momentum Financial Planning Tool

SHOE SHOW, INC., the country's largest privately held footwear retailer in business for 66 years with nearly 1,000 stores in 47 states, is seeking an experienced Keyholder to join our team. This position is available at SHOE DEPT. ENCORE #486 located in Nottingham, MD. Local candidates are encouraged to apply!

What You Should Know

Keyholders assist Store Managers in leading and guiding the store team to create a positive environment focused on providing knowledgeable, friendly, and efficient customer service. By building relationships with customers and co-workers, the store will deliver maximum productivity and positive sales generation. Keyholders lead and inspire the team by being a positive role model and exhibit a customer comes first attitude, as well as serve as the leader in charge if the Store or Assistant Manager is not present.

What You Will Do

The Keyholder ensures smooth daily operations by managing operational tasks such as opening and closing the store, handling registers, counting cash, completing bank deposits, and preparing the sales floor for customers. They assess staffing needs, ensuring balanced coverage, and support the team in sales, cashiering, stocking, and product transfers. Keyholders also tag merchandise, apply promotions and security sensors, and maintain high standards of cleanliness and organization. Additionally, they engage customers by promoting sales and building brand loyalty. This role combines operational responsibilities with opportunities to develop leadership skills and contribute to the store's success.

Qualifications

• One year prior management/supervisory skills required
• One year retail experience preferred.
• Must be detail-oriented with strong organizational skills.
• Must have a passion for excellent customer service.
• Must be available various hours including AM/PM and weekends.
• Must be able to operate company computer systems.