Keyholder

Shoe Show Inc.; Springfield Township (Delaware County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

LTD

STD

PTO

Sick leave

Employee Discounts

401(k) with company match

Financial Planning Tool

Job summary

SHOE SHOW, INC. is seeking a Keyholder for SHOE DEPT. ENCORE #838 in Springfield, PA. The role supports store leadership, drives sales, and ensures a positive customer experience.

You will manage daily operations, assist with staffing, and help maintain store standards while promoting brand loyalty. Experience in retail and a customer-first mindset are essential.

Qualifications

• One year of management/supervisory experience required.
• One year of retail experience preferred.
• Must be detail-oriented with strong organizational skills.
• Must have a passion for excellent customer service.
• Must be available varying hours including mornings, evenings, and weekends.
• Must be able to operate company computer systems.

Responsibilities

• Keyholders assist Store Managers in leading the store team to deliver knowledgeable, friendly customer service and drive sales.

Skills

Management/Supervisory skills

Retail experience

Detail-oriented

Customer service

Flexible hours

Cash handling/POS systems

Job description

1250 BALTIMORE PIKE LOWR L34A
SPRINGFIELD, PA 19064

Benefits, if eligible

Medical Dental Vision LTD STD PTO/PTO Sick Employee Discounts 401 (k) with company match Trust Momentum Financial Planning Tool

SHOE SHOW, INC., the country's largest privately held footwear retailer in business for 66 years with nearly 1,000 stores in 47 states, is seeking an experienced Keyholder to join our team. This position is available at SHOE DEPT. ENCORE #838 located in SPRINGFIELD, PA.

What You Should Know

Keyholders assist Store Managers in leading and guiding the store team to create a positive environment focused on providing knowledgeable, friendly, and efficient customer service. By building relationships with customers and co-workers, the store will deliver maximum productivity and positive sales generation. Keyholders lead and inspire the team by being a positive role model and exhibit a customer comes first attitude, as well as serve as the leader in charge if the Store or Assistant Manager is not present.

What You Will Do

The Keyholder ensures smooth daily operations by managing operational tasks such as opening and closing the store, handling registers, counting cash, completing bank deposits, and preparing the sales floor for customers. They assess staffing needs, ensuring balanced coverage, and support the team in sales, cashiering, stocking, and product transfers. Keyholders also tag merchandise, apply promotions and security sensors, and maintain high standards of cleanliness and organization. Additionally, they engage customers by promoting sales and building brand loyalty. This role combines operational responsibilities with opportunities to develop leadership skills and contribute to the store's success.

Qualifications

• One year prior management/supervisory skills required
• One year retail experience preferred.
• Must be detail-oriented with strong organizational skills.
• Must have a passion for excellent customer service.
• Must be available various hours including AM/PM and weekends.
• Must be able to operate company computer systems.