Keyholder

Shoe Show Inc.; Dearborn (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical/Dental/Vision PTO/PTO Sick LTD

Employee Discount

401k with company match

Job summary

SHOE SHOW, INC. is seeking an experienced Keyholder for SHOE DEPT. ENCORE #1747 in Dearborn, MI. The role supports store managers, leads operations, and delivers knowledgeable, friendly customer service to drive sales and brand loyalty.

You will assist with opening/closing, cash handling, and supervising staff, while promoting a positive environment and ensuring product availability and display standards.

Qualifications

• One year of management or supervisory experience required.
• One year of retail experience preferred.
• Detail-oriented with strong organizational skills.
• Passionate about delivering excellent customer service.
• Available for varying hours, including mornings, evenings, and weekends.
• Able to operate company computer systems.

Responsibilities

• Open and close the store, handle registers, count cash, complete bank deposits, and prep the sales floor.
• Assess staffing needs and provide balanced coverage.
• Support the team in sales, cashiering, stocking, and product transfers.
• Tag merchandise and apply promotions and security sensors.
• Maintain high standards of cleanliness and organization.
• Engage customers to promote sales and build brand loyalty.

Skills

Management experience

Retail experience

Detail oriented

Customer service

Availability weekends

POS systems

Tools

POS systems

Job description

FAIRLANE TOWN CENTER
18900 MICHIGAN AVENUE STE M330
DEARBORN, MI 48126

Shift and Schedule

Benefits, if eligible

Medical/Dental/Vision PTO/PTO Sick LTD/STD Employee Discount 401k with company match

SHOE SHOW, INC., the country's largest privately held footwear retailer in business for 66 years with nearly 1,000 stores in 47 states, is seeking an experienced Keyholder to join our team. This position is available at SHOE DEPT. ENCORE #1747 located in DEARBORN, MI. Local candidates are encouraged to apply!

What You Should Know

Keyholders assist Store Managers in leading and guiding the store team to create a positive environment focused on providing knowledgeable, friendly, and efficient customer service. By building relationships with customers and co-workers, the store will deliver maximum productivity and positive sales generation. Keyholders lead and inspire the team by being a positive role model and exhibit a customer comes first attitude, as well as serve as the leader in charge if the Store or Assistant Manager is not present.

What You Will Do

The Keyholder ensures smooth daily operations by managing operational tasks such as opening and closing the store, handling registers, counting cash, completing bank deposits, and preparing the sales floor for customers. They assess staffing needs, ensuring balanced coverage, and support the team in sales, cashiering, stocking, and product transfers. Keyholders also tag merchandise, apply promotions and security sensors, and maintain high standards of cleanliness and organization. Additionally, they engage customers by promoting sales and building brand loyalty. This role combines operational responsibilities with opportunities to develop leadership skills and contribute to the store's success.

Qualifications

• One year prior management/supervisory skills required
• One year retail experience preferred.
• Must be detail-oriented with strong organizational skills.
• Must have a passion for excellent customer service.
• Must be available various hours including AM/PM and weekends.
• Must be able to operate company computer systems.