Keyholder

Shoe Show Inc.; Cambridge (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical

Dental

Vision

LTD

STD

401(k) with company match

Financial planning tool

Job summary

SHOE SHOW, INC. is seeking an experienced Keyholder for the Cambridge, OH location (SHOE DEPT. #876). The role supports the Store Manager in guiding the team to provide knowledgeable and friendly customer service, while fostering a positive store environment.

Keyholders assist with opening/closing, cash handling, deposits, and sales floor readiness. They lead by example, promote promotions, and help maintain store standards and brand loyalty.

Qualifications

• 1 year of prior management/supervisory experience.
• 1 year retail experience preferred.
• Must be detail-oriented with strong organizational skills.
• Must have a passion for excellent customer service.
• Must be available various hours including AM/PM and weekends.
• Must be able to operate company computer systems.

Responsibilities

• Assist Store Manager in leading store team to deliver friendly, knowledgeable customer service.
• Open/close the store, handle registers, count cash, prepare deposits, and stock the sales floor.
• Assess staffing needs and ensure balanced coverage while supporting sales, cashiering, stocking, and transfers.
• Tag merchandise, apply promotions and security sensors, maintain cleanliness and organization.
• Engage customers, promote sales, and build brand loyalty, acting as leader when managers are unavailable.

Skills

Leadership

Retail experience

Detail orientation

Customer service

Availability

Computer systems

Tools

POS systems

Job description

CAMBRIDGE CROSSING S/C
61221 SOUTHGATE ROAD
CAMBRIDGE, OH 43725

Shift and Schedule

Benefits, if eligible

Medical Dental Vision LTD STD PTO/PTO Sick Employee Discounts 401 (k) with company match Trust Momentum Financial Planning tool

SHOE SHOW, INC., the country's largest privately held footwear retailer in business for 66 years with nearly 1,000 stores in 47 states, is seeking an experienced Keyholder to join our team. This position is available at SHOE DEPT. #876 located in CAMBRIDGE, OH.

What You Should Know

WHAT YOU SHOULD KNOW Keyholders assist Store Managers in leading and guiding the store team to create a positive environment focused on providing knowledgeable, friendly, and efficient customer service. By building relationships with customers and co-workers, the store will deliver maximum productivity and positive sales generation. Keyholders lead and inspire the team by being a positive role model and exhibit a customer comes first attitude, as well as serve as the leader in charge if the Store or Assistant Manager is not present.

What You Will Do

The Keyholder ensures smooth daily operations by managing operational tasks such as opening and closing the store, handling registers, counting cash, completing bank deposits, and preparing the sales floor for customers. They assess staffing needs, ensuring balanced coverage, and support the team in sales, cashiering, stocking, and product transfers. Keyholders also tag merchandise, apply promotions and security sensors, and maintain high standards of cleanliness and organization. Additionally, they engage customers by promoting sales and building brand loyalty. This role combines operational responsibilities with opportunities to develop leadership skills and contribute to the store's success.

Qualifications

• One year prior management/supervisory skills required
• One year retail experience preferred.
• Must be detail-oriented with strong organizational skills.
• Must have a passion for excellent customer service.
• Must be available various hours including AM/PM and weekends.
• Must be able to operate company computer systems.