Keyholder

Shoe Show Inc.; Gautier (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

401(k) with company match

Paid time off

Job summary

SHOE SHOW, INC., the country's largest privately held footwear retailer, is seeking an experienced Keyholder to join SHOE DEPT. #379 in Gautier, MS.

This role supports Store Managers by guiding the team and delivering friendly, knowledgeable customer service. You will open/close the store, handle registers, assist with staff coverage, stock merchandise, apply promotions, and help build brand loyalty through proactive customer engagement.

Qualifications

• One year prior management/supervisory experience required.
• One year retail experience preferred.
• Detail-oriented with strong organizational skills.
• Passion for excellent customer service.
• Must be available various hours including AM/PM and weekends.
• Must be able to operate company computer systems.

Responsibilities

• Open and close the store and handle cash registers.
• Assess staffing needs and ensure balanced coverage.
• Assist sales, cashiering, stocking, and product transfers.
• Tag merchandise, apply promotions and security sensors, maintain cleanliness.
• Engage customers to promote sales and build brand loyalty.

Skills

Management experience

Retail experience

Customer service

Detail-oriented

Organizational skills

Availability varied hours

POS systems

Job description

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SHOE SHOW, INC., the country's largest privately held footwear retailer in business for 66 years with nearly 1,000 stores in 47 states, is seeking an experienced Keyholder to join our team. This position is available at SHOE DEPT. #379 located in Gautier, MS.

What You Should Know

Keyholders assist Store Managers in leading and guiding the store team to create a positive environment focused on providing knowledgeable, friendly, and efficient customer service. By building relationships with customers and co-workers, the store will deliver maximum productivity and positive sales generation. Keyholders lead and inspire the team by being a positive role model and exhibit a customer comes first attitude, as well as serve as the leader in charge if the Store or Assistant Manager is not present.

What You Will Do

The Keyholder ensures smooth daily operations by managing operational tasks such as opening and closing the store, handling registers, counting cash, completing bank deposits, and preparing the sales floor for customers. They assess staffing needs, ensuring balanced coverage, and support the team in sales, cashiering, stocking, and product transfers. Keyholders also tag merchandise, apply promotions and security sensors, and maintain high standards of cleanliness and organization. Additionally, they engage customers by promoting sales and building brand loyalty. This role combines operational responsibilities with opportunities to develop leadership skills and contribute to the store's success.

Qualifications

• One year prior management/supervisory skills required
• One year retail experience preferred.
• Must be detail-oriented with strong organizational skills.
• Must have a passion for excellent customer service.
• Must be available various hours including AM/PM and weekends.
• Must be able to operate company computer systems.