Keyholder

Shoe Show Inc.; Glasgow (KY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

401(k) with company match

Paid time off

Medical, dental, vision

Sick leave

Job summary

Shoe Show, Inc. in Glasgow, KY seeks a professional Keyholder to support store leadership and deliver friendly, knowledgeable customer service.

You will help supervise daily operations, balance staff coverage, and promote brand loyalty while modeling the company’s service standards. The role offers hands-on leadership development through hands-on responsibilities such as opening/closing the store, handling cash, merchandising, and assisting customers on the sales floor.

Qualifications

• One year prior management/supervisory skills required.
• One year retail experience preferred.
• Must be detail-oriented with strong organizational skills.
• Must have a passion for excellent customer service.
• Must be available various hours including AM/PM and weekends.
• Must be able to operate company computer systems.

Responsibilities

• Assist Store Manager in leading the store team to provide friendly, knowledgeable service.
• Open and close the store, handle registers and balancing cash.
• Prepare the sales floor, count cash, and complete deposits.
• Monitor staffing levels and support sales, cashiering, stocking, and transfers.
• Tag merchandise, apply promotions and security sensors, maintain cleanliness and organization.
• Engage customers and promote sales while building brand loyalty.

Skills

Retail experience

Supervisory experience

Detail-oriented

Customer service

Flexible hours

Job description

Medical Dental Vision LTD STD PTO/PTO Sick Employee Discounts 401 (k) with company match Trust Momentum Financial Planning tool

SHOE SHOW, INC., the country's largest privately held footwear retailer in business for 65 years with nearly 1,000 stores in 47 states, is seeking an experienced Keyholder to join our team. This position is available at SHOE SHOW #775 located in GLASGOW, KY. Local candidates are encouraged to apply!

What You Should Know

WHAT YOU SHOULD KNOW Keyholders assist Store Managers in leading and guiding the store team to create a positive environment focused on providing knowledgeable, friendly, and efficient customer service. By building relationships with customers and co-workers, the store will deliver maximum productivity and positive sales generation. Keyholders lead and inspire the team by being a positive role model and exhibit a customer comes first attitude, as well as serve as the leader in charge if the Store or Assistant Manager is not present.

What You Will Do

The Keyholder ensures smooth daily operations by managing operational tasks such as opening and closing the store, handling registers, counting cash, completing bank deposits, and preparing the sales floor for customers. They assess staffing needs, ensuring balanced coverage, and support the team in sales, cashiering, stocking, and product transfers. Keyholders also tag merchandise, apply promotions and security sensors, and maintain high standards of cleanliness and organization. Additionally, they engage customers by promoting sales and building brand loyalty. This role combines operational responsibilities with opportunities to develop leadership skills and contribute to the store's success.

Qualifications

• One year prior management/supervisory skills required
• One year retail experience preferred.
• Must be detail-oriented with strong organizational skills.
• Must have a passion for excellent customer service.
• Must be available various hours including AM/PM and weekends.
• Must be able to operate company computer systems.