Key West F&B Manager: Guest Experience Leader

Highgate; Key West (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Highgate Hotels in Key West seeks a Food & Beverage Manager to coordinate and supervise all aspects of the outlet's operations, maintaining profitability and high service levels. You will market ideas to promote business, manage budgets, supervise staff, ensure compliance with liquor laws and health regulations, and train employees to deliver exceptional guest experiences.

This role requires strong leadership, effective communication, and the ability to respond promptly to guest feedback while

Qualifications

• Excellent communication skills with staff and guests.
• Ability to multitask and prioritize duties.
• Strong guest service orientation.
• Availability for MOD coverage and training.

Responsibilities

• Oversee daily operation of the outlet.
• Supervise outlet personnel.
• Respond to guest complaints promptly.
• Ensure compliance with SOPs and regulations.
• Assist in menu planning and promotions.
• Conduct staff evaluations and training.

Skills

Guest service

Communication

Multitasking

Staff supervision

Job description

Highgate Hotels in Key West seeks a Food & Beverage Manager to coordinate and supervise all aspects of the outlet's operations, maintaining profitability and high service levels. You will market ideas to promote business, manage budgets, supervise staff, ensure compliance with liquor laws and health regulations, and train employees to deliver exceptional guest experiences.

This role requires strong leadership, effective communication, and the ability to respond promptly to guest feedback while