Key Lead - The Mills at Jersey Gardens, Abercrombie & Fitch

Abercrombie & Fitch Co.; Elizabeth (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in Elizabeth, NJ to enhance the in-store experience for customers. The Key Lead acts as a Floor Supervisor, guiding Brand Representatives and Stock Associates while ensuring effective store operations. Responsibilities include performing opening and closing routines, operating POS systems, and driving sales through product knowledge and brand representation. This role is key to achieving daily sales targets and upholding company culture and values.

Responsibilities

• Ensure customers receive quality in-store experience as Floor Supervisor.
• Provide guidance and coaching to Brand Reps and Stock Associates.
• Drive store performance through customer experience and sales.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.