Key Lead - Northwoods, Hollister

Abercrombie & Fitch Co.; North Charleston (SC); On-site; USD 40,000 - 60,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead in North Charleston, SC, responsible for enhancing the customer experience and guiding Brand Reps and Stock Associates. The Key Lead acts as a Floor Supervisor, driving store performance through effective leadership and operational excellence. Responsibilities include performing opening and closing routines, operating POS systems, and ensuring inventory control. Ideal candidates will have retail leadership experience and a strong commitment to customer service.

Qualifications

• Experience in a retail leadership role.
• Strong customer service skills.
• Ability to analyze sales reporting.

Responsibilities

• Ensure customers receive quality in-store experience.
• Act as the Floor Supervisor and guide team members.
• Drive store performance and team achievement of daily sales.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.