Key Lead - Hamilton Mall, Hollister

A&F Stores, Inc.; Hamilton (NJ); On-site; USD 21,139 - 30,107; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Training and Development

Job summary

A&F Stores, Inc. in Hamilton, New Jersey is seeking a Key Lead to enhance in-store customer experiences. The Key Lead will oversee store operations, guide staff, and ensure a high-quality shopping environment.

The ideal candidate will have a high school diploma, preferred retail experience, and exceptional interpersonal and communication skills. The position requires at least 12-16 hours of work weekly, with the starting rate at $18.60 per hour.

Qualifications

• 1 year of retail experience preferred.
• Strong customer focus and exceptional interpersonal skills.
• Experience in leading groups or teams is preferred.

Responsibilities

• Ensure all customers receive quality in-store experience.
• Guide Brand Reps and Stock Associates as Floor Supervisor.
• Operate Register/Point of Sale systems.

Skills

Customer focus

Interpersonal skills

Communication skills

Fashion trend knowledge

Adaptability

Detail-oriented

Leadership experience

Education

High School Diploma/G.E.D.

Job description

Key Lead - Responsible for ensuring all customers receive quality in‑store experience, acting as Floor Supervisor, guiding Brand Reps and Stock Associates, ensuring store operations run effectively.

What You’ll Do

• Perform Opening and Closing Routines
• Operate Register/Point of Sale systems
• Fulfill OMNI Channel Orders
• Demonstrate Product Knowledge, Brand Awareness, while driving sales
• Build and maintain Visual Displays
• Analyze reporting to inform decision making
• Protect Store Assets & perform Inventory Control
• Represent the Brand and exemplify Company Culture and Values

Schedule Requirements

Work schedule will vary weekly. Expect to work at least 12‑16 hours per week, required availability on Saturdays and Sundays as well as certain holidays. During peak timeframes, hours will increase to support business needs.

What it Takes

• High School Diploma/ G.E.D. preferred, or equivalent; 1 year of retail experience is preferred
• Retail supervisory / management experience is not required
• Experience in leading groups or teams is preferred
• Maintain a strong customer focus
• Demonstrate exceptional interpersonal skills
• Possess strong communication skills
• Show knowledge of current fashion trends
• Be energetic, outgoing, and assertive
• Take initiative and show confidence
• Master adaptability and flexibility
• Balance multiple tasks while being detail‑oriented
• Engage in applied learning and proactive thinking
• Exhibit a strong work ethic

What You’ll Get

• Competitive incentives: Quarterly Sales Incentive Bonus
• Merchandise Discount
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team that celebrates you for being YOU

Compensation

Starting rate: $18.60 per hour. (Recruiting pay range: $18.60 - $18.60 per hour). The starting rate and range may be modified in the future.

Equal Opportunity Statement

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.