Key Lead: Front-Floor Retail Coach & Ops Leader

Hollister Co; Eagan (MN); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Career Advancement Opportunities

Training and Development

Job summary

Abercrombie & Fitch Co. is hiring a Key Lead to supervise on the sales floor, coach Brand Reps and Stock Associates, and ensure smooth store operations. You will drive customer experience, support daily sales goals, and uphold the brand’s culture on the floor in a fast-paced retail environment.

The role emphasizes strong interpersonal skills, initiative, and the ability to balance multiple tasks while staying detailed-oriented. Expect varying hours with weekend availability required.

Qualifications

• High School Diploma/G.E.D. preferred or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory/management experience is not required; leading groups/teams is preferred.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the Brand and exemplify company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Team leadership

Education

High school diploma or equivalent

Tools

POS systems

Job description

Abercrombie & Fitch Co. is hiring a Key Lead to supervise on the sales floor, coach Brand Reps and Stock Associates, and ensure smooth store operations. You will drive customer experience, support daily sales goals, and uphold the brand’s culture on the floor in a fast-paced retail environment.

The role emphasizes strong interpersonal skills, initiative, and the ability to balance multiple tasks while staying detailed-oriented. Expect varying hours with weekend availability required.