Key Lead - Crocker Park, Hollister

Abercrombie & Fitch Co.; Westlake (OH); On-site; USD 15,000 - 22,000; Full time

Job summary

Abercrombie & Fitch Co. in Ohio is seeking a Key Lead to ensure a quality in-store experience by guiding Brand Reps and Stock Associates on the sales floor and in-store operations. You will be part of the store leadership team, driving store performance through customer experience and daily sales goals.

The role emphasizes coaching, maintaining brand standards, and executing floor strategies that enhance customer engagement and operational excellence on a daily basis.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You'll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.