Key Holder - Prestige Beauty Store Leader

The Estee Lauder Companies Inc.; Cerritos (CA); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Wellness programs

Life and disability insurance

Retirement savings plans

Paid leave programs

Education-related programs

Paid holidays and vacation time

Subsidized benefits

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager in delivering exceptional customer service and smooth store operations in a premium beauty environment.

You will lead with excellence, handle cash processes, and participate in opening/closing duties on a rotating schedule, driving sales while maintaining brand standards and a welcoming store atmosphere.

Qualifications

• Proven retail experience preferably within cosmetics or luxury brands.
• The ability to provide inspirational, authentic and personalized customer service.
• Experience with retail operations including cash reconciliation and opening/closing duties is desirable.
• Previous supervisory experience including coaching/mentoring to achieve sales and service targets.
• Willingness to work retail hours including days, nights, weekends and events.
• Experience with POS software is preferred.

Responsibilities

• Lead by example to coach and mentor sales staff to deliver personalized customer service.
• Support Store Manager in daily operations and performance targets.
• Handle cash reconciliation and end-of-day procedures.
• Open and close store on a rotating schedule.
• Provide a positive, engaging shopping experience aligned with brand standards.

Skills

Retail experience

Customer service

Cash handling

Sales targets

Opening/closing duties

Tools

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager in delivering exceptional customer service and smooth store operations in a premium beauty environment.

You will lead with excellence, handle cash processes, and participate in opening/closing duties on a rotating schedule, driving sales while maintaining brand standards and a welcoming store atmosphere.