Key Holder: Store Leader & Pet Care Champion

PETCO Animal Supplies Stores, Inc.; Kent (WA); On-site; USD 26,000 - 40,000; Full time

Job summary

Petco Animal Supplies, Inc. in Kent, WA, is seeking a Key Holder to join our store leadership team. You will help ensure smooth daily operations, deliver exceptional customer service, and maintain a safe, pet-friendly environment on the floor.

You will supervise partners, open/close the store, manage merchandising, assist with cashiering, and model Petco selling behaviors. Previous retail and supervisory experience is preferred; strong communication, problem-solving, and cash-handling skills are

Qualifications

• Previous retail experience required and supervisory exposure preferred.
• Strong leadership, problem-solving and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Basic math skills and experience handling cash and transactions.
• Reliable, responsible, and detail oriented.

Responsibilities

• Uphold Petco’s animal care standards and ensure safety on the floor.
• Deliver friendly, knowledgeable service to customers and support partners.
• Open and close the store, following cash handling and security procedures.
• Supervise partners, train new hires, and reinforce best practices on the sales floor.
• Maintain a clean, organized, and visually appealing store environment.
• Assist with inventory activities and merchandising to meet company standards.
• Address customer questions and resolve concerns promptly and professionally.
• Escalate issues to store leadership when needed.

Skills

Retail experience

Leadership

Communication

Multitasking

Cash handling

Reliability

Job description

Petco Animal Supplies, Inc. in Kent, WA, is seeking a Key Holder to join our store leadership team. You will help ensure smooth daily operations, deliver exceptional customer service, and maintain a safe, pet-friendly environment on the floor.

You will supervise partners, open/close the store, manage merchandising, assist with cashiering, and model Petco selling behaviors. Previous retail and supervisory experience is preferred; strong communication, problem-solving, and cash-handling skills are