Key Holder & Shift Lead — Flexible Retail Leadership

Goodwill of Western NY; Buffalo (AL); Vor Ort; USD 22.000 - 25.000; Vollzeit

Zusammenfassung

Goodwill Western New York is seeking a 3rd Key Holder to lead store operations in Buffalo. You will open/close the store, train associates, and act as Manager on Duty as needed, while maintaining a positive environment and delivering exceptional service at every touchpoint, including the donation door and cashier.

The role emphasizes reliability, leadership by example, and a flexible schedule, with orientation in Buffalo for full-time hires. Competitive compensation aligns with experience.

Qualifikationen

• 1+ year of retail keyholder experience preferred
• Ability to lift up to 50 lbs. and work on your feet
• Flexible schedule, including evenings and weekends
• Willing to attend orientation in Buffalo (full time only)

Aufgaben

• Perform store opening and closing procedures, including securing the building
• Train Store Associates and act as Manager on Duty when needed
• Help maintain a positive, productive store environment
• Deliver outstanding customer service at the register, on the sales floor, or at the donation door
• Support store operations including merchandising, cleanliness, and promotions
• Ensure accurate cash handling and POS transactions
• Sorts donations into sellable, salvage, or trash categories
• Prices items using our guide and identifies high-value goods
• Meets daily production goals and quality standards

Kenntnisse

Retail customer service

Leadership / team motivation

Reliable and flexible

Strong communication

Jobbeschreibung

Goodwill Western New York is seeking a 3rd Key Holder to lead store operations in Buffalo. You will open/close the store, train associates, and act as Manager on Duty as needed, while maintaining a positive environment and delivering exceptional service at every touchpoint, including the donation door and cashier.

The role emphasizes reliability, leadership by example, and a flexible schedule, with orientation in Buffalo for full-time hires. Competitive compensation aligns with experience.