Key Holder & Sales Leader: Elevate In-Store Experience

Free People; Miami (FL); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discounts

Retirement savings

Job summary

Free People in Miami is seeking a Key Holder to partner with the management team in supervising store operations and creating an engaging, customer-focused environment.

You will drive sales, share brand messaging, and lead by example in delivering personalized service, styling advice, and seamless omni-channel experiences.

A proactive communicator with strong leadership, you will help develop the team and maintain FP's visual standards while supporting daily operations.

Qualifications

• Love for the FP brand.
• Stands out as a leader.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends, holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Acts as a brand ambassador and reflects company values; partners with store leadership on engaging experiences.
• Creates selling initiatives that enhance the customer experience and empowers the team to drive sales.
• Delivers a seamless omni-channel shopping experience using systems and applications.
• Acts as an elevated team member, prioritizing service over tasks.
• Manages store environment, energizes the team, and drives sales daily.
• Shares product knowledge and brand messaging to deliver exceptional interactions.

Skills

Leadership

Team player

Flexibility

Growth mindset

Brand love

Job description

Free People in Miami is seeking a Key Holder to partner with the management team in supervising store operations and creating an engaging, customer-focused environment.

You will drive sales, share brand messaging, and lead by example in delivering personalized service, styling advice, and seamless omni-channel experiences.

A proactive communicator with strong leadership, you will help develop the team and maintain FP's visual standards while supporting daily operations.