Key Holder & Retail Sales Lead — Men's Big & Tall

DXL Big & Tall; Phoenix (AZ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group, the largest specialty retailer of men's Big & Tall apparel, is seeking a Retail Sales Associate, Key Holder in Phoenix, AZ. You will build rapport with guests, understand their needs, and provide an unmatched shopping experience.

Demonstrated product knowledge across a broad range of apparel helps you guide selections and close sales. You will also coach team members to enhance selling skills and store operations, contributing to a high-performance, guest-focused environment.

Qualifications

• Experience delivering superior customer service and resolving problems or complaints.
• Ability to learn and communicate product knowledge across a broad range of apparel.
• Willingness to coach and train team members to improve selling skills and store procedures.

Responsibilities

• Greet guests and spend time to understand needs, preferences, and lifestyle.
• Act as product knowledge expert to sell private labels, name brands, and tailored clothing.
• Provide ongoing coaching and training to team on selling skills, behaviors, and operational procedures.

Skills

Customer service

Sales skills

Coaching

Product knowledge

Communication

Education

High school diploma

Job description

DXL Group, the largest specialty retailer of men's Big & Tall apparel, is seeking a Retail Sales Associate, Key Holder in Phoenix, AZ. You will build rapport with guests, understand their needs, and provide an unmatched shopping experience.

Demonstrated product knowledge across a broad range of apparel helps you guide selections and close sales. You will also coach team members to enhance selling skills and store operations, contributing to a high-performance, guest-focused environment.