Key Holder & Retail Leader — Customer Experience

Anthropologie; Corte Madera (CA); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Employee discount

Paid time off

Job summary

Anthropologie in Corte Madera, CA is seeking a Key Holder to support store leadership in delivering exceptional customer experience, sales and daily operations.

You will mentor the team, help open/close, manage zones, and ensure omnichannel services are seamless for customers. The role requires flexible hours, nights, weekends, and holidays.

Join a collaborative team focused on customer connection, brand standards, and continuous learning to grow with the Anthropologie store network.

Qualifications

• Leadership experience in a retail or service environment.
• Ability to collaborate with store leadership and drive customer-focused initiatives.
• Willingness to work nights, weekends, and holidays to meet store needs.
• Strong desire to learn and grow within the Anthropologie brand.
• Commitment to upholding Anthropologie standards and store procedures.

Responsibilities

• Collaborate with leadership to cultivate a welcoming, customer-centric environment.
• Drive sales and store metrics using KPI insights to set team goals.
• Deliver seamless omnichannel experiences through executing omni services.

Skills

Leadership experience

Team player

Flexible hours

Eagerness to learn

Anthro brand fan

Job description

Anthropologie in Corte Madera, CA is seeking a Key Holder to support store leadership in delivering exceptional customer experience, sales and daily operations.

You will mentor the team, help open/close, manage zones, and ensure omnichannel services are seamless for customers. The role requires flexible hours, nights, weekends, and holidays.

Join a collaborative team focused on customer connection, brand standards, and continuous learning to grow with the Anthropologie store network.