Key Holder, Retail Lead — Open/Close (Stockton)

Gopuff; Stockton (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance (for 1

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible em

Job summary

BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team. This role opens and closes the store, supports during high-volume periods, and assists new employees while delivering excellent customer service to drive sales.

The ideal candidate has at least 1 year of leadership experience in retail or equivalent, strong cash handling skills, and a team-first attitude. You must be able to lift up to 49 pounds and work flexible hours including nights and weekends.

Qualifications

• 1+ years leadership experience in retail, grocery, military, restaurant or equivalent experience.
• Ability to work with fluid schedules; be available during peak hours of operation and availability to support stores on nights, weekends, holidays, etc.
• Basic math skills and proficiency in cash handling.
• Team-oriented mentality.
• Ability to lift up to 49 pounds.
• High School Diploma or equivalent.

Responsibilities

• Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services.
• Arrive early to open the store and leave late to close the store.
• Will assist the store in periods of high volume and provide support for new employees.
• Knowledge of in house products to provide customers with recommendations.
• Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
• Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
• Operating scanners, cash registers, and other electronics.
• Follow proper age verification policies.
• Ensuring all prices and quantities are accurate and providing a customer receipt.
• Processing refunds and exchanges.
• Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.
• Store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms.
• Train new employees on store procedures, product knowledge, and customer service standards

Skills

Leadership

Cash handling

Team-oriented mindset

Physical ability

Education

High School Diploma or equivalent

Job description

BevMo! by Gopuff is seeking a Key Holder for our Retail Operations team. This role opens and closes the store, supports during high-volume periods, and assists new employees while delivering excellent customer service to drive sales.

The ideal candidate has at least 1 year of leadership experience in retail or equivalent, strong cash handling skills, and a team-first attitude. You must be able to lift up to 49 pounds and work flexible hours including nights and weekends.