Key Holder: Lead Sales, DailyPay & 40% Discount

Bath & Body Works; Cedar Rapids (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

DailyPay access to earned wages

40% merchandise discount

Medical, dental & vision benefits

Job summary

Bath & Body Works in Cedar Rapids, IA is seeking a proactive Key Holder to support delivering sales plans and running daily store operations. You will lead by example, coach teammates, manage opening/closing routines, and ensure exceptional customer experiences while upholding our values and standards.

You’ll need strong communication, a customer-first mindset, and the ability to shift hours including evenings, weekends, and holidays.

Qualifications

• Customer-first retail environment experience.
• Ability to coach associates and de‑escalate issues.
• Strong selling skills with product knowledge.

Responsibilities

• Act as Manager on Duty when scheduled to address customer experience and store needs.
• Provide feedback and recommendations to managers.
• Lead in-store customer experiences through selling behaviors and product knowledge.
• Maintain knowledge of policies and store strategies.
• Set daily goals and communicate them to the team.
• Execute opening/closing routines including cash handling and shipments.
• Assist with floor sets, visual presentation and marketing placement.
• Maintain safe, clean, and engaging store environment.
• Lift up to 50 pounds as needed.

Skills

Customer service

Leadership

Sales experience

Communication

Coaching

Education

High school diploma or equivalent

Tools

POS systems

Job description

Bath & Body Works in Cedar Rapids, IA is seeking a proactive Key Holder to support delivering sales plans and running daily store operations. You will lead by example, coach teammates, manage opening/closing routines, and ensure exceptional customer experiences while upholding our values and standards.

You’ll need strong communication, a customer-first mindset, and the ability to shift hours including evenings, weekends, and holidays.