Key Holder & Retail Sales Leader – Big & Tall

Dxl-Big-; Orland Park (IL); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

401(k) Plan

Medical/Dental/Vision Plans

Life Insurance and Disability Plans

Healthcare and Dependent Care Flexible

Paid Holidays

Sick/Personal Days

Vacation Time

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder dedicated to exceptional guest experiences. You will guide customers, share product knowledge across brands, and coach teammates to hit goals in a fast-paced store setting.

Qualifications include a high school diploma, strong customer service skills, and physical ability to lift up to 50 lbs.

Qualifications

• High school diploma or equivalent (college/university degree helpful not required).
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle.
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures.

Skills

Customer service

Sales skills

Education

High school diploma

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder dedicated to exceptional guest experiences. You will guide customers, share product knowledge across brands, and coach teammates to hit goals in a fast-paced store setting.

Qualifications include a high school diploma, strong customer service skills, and physical ability to lift up to 50 lbs.