Key Holder - Luxury Retail Leader & Client Experience

Tory Burch; Burlington (MA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee discount

Job summary

Tory Burch in Burlington, MA is seeking a dedicated retail professional to join our store team as a Key Holder. You will deliver a transformational client experience, drive sales, and help open and close the store, ensuring procedures are followed.

You’ll build relationships with customers, maintain product knowledge, and contribute to a supportive, inclusive culture with benefits and employee discounts. Availability for a flexible schedule including evenings and weekends is required.

Qualifications

• 2-4 years of experience in a high volume, customer-driven retail environment
• Strong personal selling and customer relations experience, along with verbal and written communication skills
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts

Responsibilities

• Build and maintain new and existing customer relationships to drive the business and meet personal sales goals.
• Create the customer experience through use of selling skills and extensive product knowledge.
• As a Key Holder, perform store opening and closing procedures including counting funds and securing the store.

Job description

Tory Burch in Burlington, MA is seeking a dedicated retail professional to join our store team as a Key Holder. You will deliver a transformational client experience, drive sales, and help open and close the store, ensuring procedures are followed.

You’ll build relationships with customers, maintain product knowledge, and contribute to a supportive, inclusive culture with benefits and employee discounts. Availability for a flexible schedule including evenings and weekends is required.