Key Holder & Guest Experience Lead

TWG BRL LLC; LaGrange (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

Paid training

401k with match

HSA access

Paid vacation

Job summary

Gays Hops-N-Schnapps is seeking a Key Holder to assist customers with industry knowledge and keep the store looking its best. You will work with the team to deliver superior service and ensure a smooth shopping experience.

The role requires welcoming guests, effective communication, basic math, and the ability to operate the cash register while maintaining store standards and following company policies.

Qualifications

• Welcoming and helpful attitude toward guests and team.
• Effective communication with staff and visitors.
• Basic math and money counting skills.
• Professional appearance and a friendly, approachable demeanor.
• Cash handling and POS operation.

Responsibilities

• Open or close the store as scheduled.
• Provide prompt and courteous customer service.
• Operate a cash register accurately.
• Stock shelves and clean to company standards.
• Work independently or in a team as needed.
• Adhere to cash policies and minimize losses.
• Follow written and verbal instructions.
• Meet state/local requirements for handling alcohol.

Skills

Welcoming attitude

Effective communication

Money counting

Professional appearance

Customer service

Stocking shelves

Policy compliance

Tools

Cash register

Job description

Gays Hops-N-Schnapps is seeking a Key Holder to assist customers with industry knowledge and keep the store looking its best. You will work with the team to deliver superior service and ensure a smooth shopping experience.

The role requires welcoming guests, effective communication, basic math, and the ability to operate the cash register while maintaining store standards and following company policies.